Sobre este puesto de Customer Service & Dispatch Coordinator en Guild Garage Group

Guild Garage Group · Presencial · Raynor Hawaii - Pearl City, HI

🌺 Customer Service & Dispatch Coordinator
Raynor Overhead Doors & Gates – Pearl City, HI

💵 $21/hour + Full Benefits + 401(k) Match
🕘 Monday–Friday | 6:30 AM – 3:00 PM
📍 Pearl City, Oahu

Looking for a stable career with a local company that values teamwork, growth, and work-life balance?

Raynor Overhead Doors & Gates is seeking a Customer Service & Dispatch Coordinator to help support our field technicians and deliver exceptional service to customers across Oahu.

This is more than a typical customer service role — you’ll be the communication hub between customers, technicians, and operations, helping keep jobs organized, on schedule, and running smoothly.

Why people love this role:
✔ Consistent weekday schedule — no nights or weekends
✔ Full medical, dental, and vision benefits
✔ 401(k) with company match
✔ Paid holidays & PTO
✔ Friendly local team culture
✔ Career growth opportunities
✔ Hands-on training provided

What you’ll do:
• Coordinate technician schedules and appointments
• Answer customer calls and provide updates
• Support dispatching and daily operations
• Keep service records accurate and organized
• Help create smooth, positive customer experiences

What we’re looking for:
• Strong communication and organizational skills
• Ability to multitask and stay calm under pressure
• Positive attitude and team-first mindset
• Customer service, scheduling, or dispatch experience preferred
• Experience in home services is helpful but not required — we’ll train the right person.

Ideal candidates are dependable, organized, and enjoy helping both customers and teammates succeed.

Guild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Raynor Overhead Doors and Gates may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range

$21—$21 USD

By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.

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Sobre Guild Garage Group

Join Guild: Your Future Starts Here

At Guild Garage Group (GGG), we’re not just opening garage doors—we’re opening career opportunities.

Guild is a first-of-its-kind alliance of leading garage door brands, united by a shared mission to deliver unmatched residential service and craftsmanship. We are not a traditional private equity firm or a large faceless competitor. We are a community of owner-operators, bonded by values, built on trust, and committed to growing together.

Why Join Us?

When you become part of the Guild network, you’re joining more than a company—you’re joining a movement. Our brands stretch across the country, offering stable careers, room to grow, and the kind of support that only a strong coalition can provide. Whether you're a technician, installer, dispatcher, office manager, or aspiring leader, there’s a place for you in the Guild family.

What Makes Us Different

We invest in people, not just profit. Guild preserves local leadership and teams, providing resources and tools to strengthen what already makes each brand great.
Employees stay. Cultures remain. Customers thrive. We believe in continuity and care, honoring the legacy of each business while elevating it with new capabilities.
We grow through partnership. Our growth model is rooted in respect, collaboration, and shared success—not corporate takeovers.

How We Got Here

The garage door industry is changing—and Guild is leading that change with integrity and intention. We partner with local companies in all phases of their journey, whether they’re scaling up, planning for succession, or seeking a long-term exit strategy. We meet them where they are, and we help take them where they want to go.

A Guild for the Modern Era

Historically, guilds protected craftsmanship, upheld standards, and elevated the trades. At GGG, we’re doing the same in the modern age—raising the bar for what a career in the trades can look like. Through mentorship, career paths, and shared values, we’re building a network where talented individuals can thrive.

Find Your Role. Grow Your Career. Be Part of Something Bigger.

Come work with one of the many respected brands under the Guild umbrella and discover how your skills can shape the future of residential service. Whether you're just starting out or bringing decades of experience, there’s a place for you in the Guild.

Your craft. Your future. Your Guild.