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Sobre este puesto de Customer Engagement Architect en Cadence Design Systems

Cadence Design Systems · Presencial · SAN JOSE

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

As an integral member of the HSV Engagement/Support Team, you will work with our customers and field AE teams and R&D groups to provide technical support for our Palladium, Protium and Virtual Protocol (PDAPP) products. You will enjoy the experience and challenge in working with a broad spectrum of designs and customers.


Responsibilities includes: 

  • Work with customers on performance tuning. 
  • Work with R&D in refining advanced compiler features.
  • Train customers in deploying advanced compiler features.
  • Handling issues reported by field AEs and customers.
  • Handle critical accounts escalation (Customer in Distress - CID) process and work closely with R&D managers in resolving critical customer issues.
  • Debug customer reported failures, produce test cases to replicate failure and log issues with HSV R&D teams.
  • Recommend potential workaround or application level solutions to customers when necessary.
  • Test R&D fixes/patches.
  • Develop expertise in h/w and f/w and support HSV field service team for h/w and f/w related issues.
  • Work with customer and internal groups to spec out enhancement requests.
  • Testing new product features for future s/w releases or h/w platform, including participation in internal beta activities.
  • Updating product training materials.

Position Requirements:

  • Requires a MS-EE/CE with 8+ years of experience in design and/or verification of complex digital designs, or Applications engineering/technical support role.
  • Strong knowledge of design debug techniques and a strong understanding in logic design.
  • Strong knowledge of verification methodologies for complex EDA environments.
  • Expertise in HDL language like Verilog, System Verilog and VHDL. Ability to create test cases to replicate customer issues quickly.
  • Expertise in Unix/Linux scripting languages (ksh/bash/csh/perl).
  • Expertise TBA, SV assertions/coverage, Low Power(CPF/UPF). UVM experience is a plus.
  • Experience with emulation, Cadence's Palladium/Protium product preferred.
  • Excellent communication skills.  Must have ability to communicate complex issue to internal teams and customers in a clear and concise manner.
  • Occasional travel may be required to resolve critical customer issues.
  • Occasional travel, up to 10% (measured over the course of a rolling 12 month period), may be required to resolve critical customer issues.

The annual salary range for California is $185,500 to $344,500. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.

We’re doing work that matters. Help us solve what others can’t.

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Cómo se compara este salario de Architect

Este puesto paga $265,000/yr — por encima de el rango típico para los puestos de Architect.

$163,740 la mediana de $218,000 $303,760

Rango típico $186,900–$265,000/yr, a partir de 93 ofertas comparables de Architect en JobsRadar (salario anualizado en USD). Ver datos salariales de Architect →

Sobre Cadence Design Systems

Additional Jobs Equal Employment Opportunity Policy: Cadence is committed to equal employment opportunity throughout all levels of the organization. Read the policy(opens in a new tab) We welcome your interest in the company and want to make sure our job site is accessible to all. If you experience difficulty using this site or to request a reasonable accommodation, please contact [email protected] . Privacy Policy: Job Applicant If you are a job seeker creating a profile using our careers website, please see the privacy policy(opens in a new tab) . E-Verify Cadence participates in the E-Verify program in certain U.S. locations as required by law. Download More Information on E-Verify (64

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