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Sobre este puesto de Customer Care Tech en Intermountain Health

Intermountain Health · Híbrido · St James Hospital

Job Description:

This position is responsible for overseeing inventory management activities for assigned departments or clinical programs. Key duties include distributing and managing supplies to ensure that medical products, linens, and equipment are adequately stocked and ready for clinical use. The role also involves day-to-day management of inventory for the assigned department, facility, or clinical program, ensuring seamless operations and availability of necessary supplies.

Essential Functions

  • Performs inventory control on stock and non-stock items (e.g., sets par levels, identifies and adjusts to trends) for assigned units. Keeps supplies binned and organized. Acts as liaison between Supply Chain and assigned department, facility, or clinical program.
  • Orders and delivers supplies for assigned department, facility, or clinical program using appropriate technology, systems, and suppliers.
  • Communicate information concerning supply levels, new products, standardization, and implementation relevant to the department staff. Troubleshoots issues for problem resolution.
  • Responsible for Par Location Management, PIRS Replenishment, Location Maintenance, Delivery, Label maintenance and Kanban visuals.
  • Monitors quantity on hand issues reconciling and solves any discrepancies.
  • Utilizes the SCIS system ensuring distribution, inventory, receiving, departmental files, and reports are managed in accordance with Auditing, Accounting, and other regulatory agencies.
  • Ensures compliance with policy and standard operating procedures.
  • Reviews daily, weekly and monthly reports for assigned locations.

Skills

  • Materials Management
  • Medical Supply Distribution
  • Supply Chain Processes
  • Warehouse Inventory Management
  • Warehouse Management System (WMS)
  • Excellent Team Player
  • Continuous Improvement (CI)

Posting Specifics

  • Rate: Depending on experience
  • Benefits Eligible: No
  • Shift Entry Details: PRN (as needed) - normal shifts M-f days with rotating weekend requirements
  • Department:  Supply Chain - St James Hospital

Required Qualifications

  • Six Months of related Materials Management experience.
  • Strong verbal, written, and interpersonal communication skills.
  • Demonstrated ability to understand and speak English clearly, follow verbal and written instructions, and understand customer communications.
  • Experience using basic word processing, spreadsheets, internet, e-mail, and scheduling applications.
  • Experience in a role requiring strong attention to detail, accuracy, and dependability.
  • Demonstrated ability to visually inspect boxes, packing slips, computed reports, and like objects.
  • Demonstrated ability to use a pallet jack and other materials handling equipment (e.g., hand truck, carts).
  • Experience in a role working with healthcare supplies.

Preferred Qualifications

  • One year of healthcare related distribution experience.

Physical Requirements

  • Ongoing need for employee to see and read information, labels, monitors, etc. and to identify equipment and supplies.
  • Frequent interactions with patient care providers, patients, and visitors require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately.
  • Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing, operating telephones, and other office equipment.
  • Expected to bend, lift, and carry patient files, documents, equipment, and supplies.
  • Remain sitting or standing for long periods of time while interacting with others or to perform work on a computer, telephone, or other equipment.

Location:

St James Hospital

Work City:

Butte

Work State:

Montana

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$18.76 - $24.38

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.


Learn more about our comprehensive benefits package here.


By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.


Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.


All positions subject to close without notice.



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Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career

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