Sobre este puesto de Customer Application Engineer en ABB
ABB · Presencial · Xiamen, Fujian, China
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This position reports to:
Chapter Leader Product Management__
Your role and responsibilities
In this role you will have the opportunity to share best practices & know-how of customer applications for the Critical Power (ELSP) portfolio, developing standards & guidelines to translate requirements into optimized, value-driven solutions, while continuously building capabilities through coaching and mentoring.
This role is contributing to the EL Smart Power business in Xiamen China.
You will be mainly accountable for:
In this role you will have the opportunity to share best practices & know-how of customer applications for the Critical Power (ELSP) portfolio, developing standards & guidelines to translate requirements into optimized, value-driven solutions, while continuously building capabilities through coaching and mentoring.
This role is contributing to the EL Smart Power business in Xiamen China.
You will be mainly accountable for:
- Ensure the Customer Application Engineering Chapter mission is delivered
- Integrates extensive technical expertise with market and business understanding
- Acts as a mentor, fostering collaboration and innovation across teams
- Build and nurture expertise in customer applications, solution architectures, market segments, channels, and customer value propositions for the Critical Power (ELSP) portfolio
- Develop and maintain standards, methods, tools, and best practices for customer application engineering
- Own and continuously evolve application knowledge, key use cases, reference architectures, and reusable solution frameworks
- Foster a strong customer-, segment-, and market-oriented mindset, enabling effective support to Sales and customers
- Drives cross-functional coordination for strategic applications, act as a subject matter expert
- Promote effective collaboration and knowledge exchange with Sales, Product Management, R&D, and other Agile Units
- Support business growth through driving ABB products being specified and customer requirements influenced and satisfied
Qualifications for the role
- Bachelor's or Master's degree in Electrical Engineering, Power Electronics, Energy Systems, or equivalent
- Proven experience in Critical Power, UPS, Energy Storage, Power Conversion, or related applications
- Strong understanding of customer applications, solution architectures, market segments, and channel dynamics
- Proven ability to translate customer requirements and application challenges into differentiated solutions and compelling customer value propositions and in line with Critical Power business strategy
- Experience supporting Sales organizations through technical consulting, customer engagement, and channel enablement
- Demonstrates accountability, collaboration and adaptability on critical tasks and within the work environment
- Experience defining standards, methodologies, tools, and best practices within a technical organization
- Strong ability to operate and influence across complex stakeholder networks, including EPCs, consultants, end customers, channel partners, Sales, Product Management, and R&D
- Excellent communication, presentation, and influencing skills, with proven ability to engage customers, understand application challenges, and articulate value-driven solutions
- Sounds experience on MV connected critical power systems and associated Grid Codes
- Experience on defining and delivering solutions to OEM customers
More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and
manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
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Ready to make an impact?
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