Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : BMC Helix ITSM
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineer, a typical day involves leading the design, development, and configuration of software applications. This role requires acting as the main liaison for project activities, coordinating efforts to ensure seamless integration and functionality. The position demands proactive engagement with various stakeholders to align project goals and deliverables, while overseeing the progress and quality of the software solutions being developed. The engineer continuously monitors project milestones and adapts plans to meet evolving requirements, ensuring that the applications meet the intended business needs and technical standards.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the coordination of cross-functional teams to ensure project alignment and timely delivery.
- Mentor junior team members to foster skill development and knowledge sharing.
- Drive continuous improvement initiatives to enhance team productivity and software quality.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in BMC Helix ITSM.
- Strong knowledge of IT service management processes and best practices.
- Experience in application design, configuration, and customization within ITSM platforms.
- Ability to troubleshoot and resolve complex technical issues related to ITSM solutions.
- Familiarity with integration techniques and APIs to connect ITSM with other enterprise systems.
- Excellent problem-solving skills with a focus on delivering scalable and maintainable solutions.

Additional Information:
- The candidate should have minimum 8 years of experience in BMC Helix ITSM.
- This position is based at our CODC1A - SEZ location.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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