Key Responsibilities

• Follow up with customers to collect overdue payments and meet collection targets.
• Monitor accounts receivable and aging reports, prioritizing overdue and high-risk accounts.
• Reconcile customer accounts and resolve payment discrepancies.
• Coordinate with Sales, Customer Service, and Finance to resolve invoice disputes and payment delays.
• Maintain accurate records of collection activities, payment commitments, and customer correspondence.
• Review customer credit exposure and escalate overdue accounts in line with company procedures.
• Prepare collection forecasts and regular reports on outstanding balances.
• Support payment arrangements within approved limits and follow up on agreed commitments.

Requirements

• Previous experience in credit control, collections, or accounts receivable, preferably in the UAE.
• Strong communication, negotiation, and follow-up skills.
• Good knowledge of account reconciliation and receivables reporting.
• Proficiency in Microsoft Excel and accounting or ERP systems.
• Ability to manage a high volume of accounts while meeting deadlines.
• A qualification in Accounting, Finance, Business Administration, or a related field is preferred.