Position Description

Job Title: Credit Analyst

Reports To: Credit & Collections Supervisor

FLSA Status: Exempt

Location: Shared Services Office, Irving, TX

Summary:

The Credit Analyst serves as a senior individual contributor responsible for performing complex financial analysis, managing high-risk accounts, and providing oversight for credit risk management and customer master data integrity across multiple business units. This role includes credit approvals, portfolio analytics, and performance reporting to support sound financial decision-making and compliance with company policies. The Senior Credit Analyst acts as a subject matter expert and mentor to peers, driving process improvements and risk reduction initiatives across the credit function.

Essential Duties and Responsibilities:

Credit Analysis:

• Review and approve credit applications within delegated authority limits.
• Conduct in-depth financial statement analysis, risk scoring, and exposure aggregation across multiple entities.
• Recommend credit terms and limits for high-value or high-risk accounts.
• Ensure credit limit reviews are completed every 6–12 months or upon trigger events.
• Support legal and management teams in escalated credit or lien issues.

Portfolio Monitoring & Reporting:

• Analyze A/R aging and DSO performance; identify exposure concentrations.
• Track and report portfolio-level credit KPIs in Power BI and Excel dashboards.
• Perform root cause analysis of delinquencies or credit losses.
• Provide inputs for bad debt allowance and reserve calculations.
• Oversee compliance with SOX and audit standards for documentation accuracy.

System Oversight:

• Maintain integrity of customer master data within Microsoft Dynamics 365.
• Identify and resolve duplicate accounts across operating companies.
• Support integration of new business units or system migrations.
• Build and enhance analytical reports and credit dashboards in Power BI.

Collaboration & Support:

• Coordinate with operations, collections, and sales to manage customer risk and resolve disputes.
• Mentor junior credit analysts and assist in training cross-functional staff.
• Participate in credit committee meetings and present portfolio analysis to leadership.
• Contribute to internal controls testing and process improvement initiatives.

Other Duties:

• Regular, consistent and necessary attendance to meet the needs of the business.
• Performs other duties and responsibilities as assigned.
• Must conduct self in an ethical, legal, and responsible manner at all times.
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct.

Competencies 

Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.

• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Bachelor’s degree preferred.
• 5+ years of experience in credit analysis, financial review, or related accounting/finance role.
• Strong analytical skills with ability to interpret financial statements.
• Proficiency with Microsoft Dynamics 365, F&O, Excel (pivot tables, xlookups), and Outlook.
• Experience with ticketing or case management systems preferred.
• Strong understanding of multi-entity exposure aggregation and risk reporting.
• Experience supporting SOX compliance, audits, and process improvement projects.
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.

• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 15 – 20 lbs.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events