Summary

The Courier reports to the Courier Manager and is responsible for providing efficient, safe and courteous service for Concord Hospital, Capital Region Health Care and affiliated clients. Working in conjunction with Receiving/Distribution, General Stores, Purchasing, mail and Copy Services, the Courier Department adheres to strict schedules to ensure timely pick up, delivery and transfer of products, specimens, correspondence and stat request service to all customers. They are also responsible for the movement of equipment and furniture between the hospital, Concord Center warehouse and affiliates as well as organized management of said warehouse.

Education

High school or equivalent (GED).

Certification, Registration & Licensure

Licensure required: Valid New Hampshire Driver's license. Certified copy of DMV driving record that qualifies standards set by Human Resources and MVR Rating Guidelines. If personal vehicle is to be used for official business, employee must provide proof of insurance coverage which complies with organization and Concord Hospital Driving Policy.

Experience

None required.

Responsibilities

• Maintain schedule and route.

• Transports mail, reports, cash bags, films, specimens, linens, biohazard waste, supplies, equipment,

  furniture and other items to and from various locations according to department standards and obtains

  documentation and/or signatures accordingly.

• Cross trains on all Courier routes to stay proficient on each for coverage as necessary.

• Work towards achieving department goals.

• Meets customer needs and solicits customers for feedback to improve service and relays these ideas to

  supervisor.

• Adapts to changes in the work environment and manages competing demands.

• Follows policies and procedures for safe and proper use of vehicles, moving equipment and tools.

• Demonstrates ability to prioritize and process work effectively and efficiently.

• Demonstrates competency performing role, utilizing available references, tools. Mobile delivery system,

  and equipment, to ensure quality results while following department policies and procedures.

• Conducts daily inspection of vehicle at start of each day. and operates hospital vehicles in safe manner at

  all times. Maintains the inside of vehicle and reports any damage or mechanical problems to courier

  manager.

• Supports all efforts related to DNV / ISO Certification on nonconforming product.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights: Workplace Discrimination is Illegal

Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is HEAVY. The employee must regularly lift, carry or push/pull up to 10 - 20 pounds, frequently lift, carry or push/pull up to 25 - 50 pounds, and occasionally lift, carry or push/pull up to 50 - 100 pounds.

While performing the duties of this Job, the employee is regularly required to hear and drive. The employee is frequently required to bend, do fine motor, do repetitive motion, reach, sit, speak, squat, and walk. The employee is occasionally required to kneel, stand, and climb.

Specific vision abilities required by this job include depth perception, far vision, near vision, and peripheral vision.

The employee is frequently exposed to slippery surfaces and variable weather conditions. The employee is occasionally exposed to blood borne pathogens, bodily fluids, airborne contaminants, airborne pathogens, electrical hazards - shock, moving mechanical parts, vibration, non-weather related heat or cold, toxic or caustic chemicals.

The noise level in the work environment is usually moderate.