CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Corporate Events Coordinator is responsible for planning, coordinating, and executing corporate events that support the organization's business objectives, employee engagement initiatives, and brand strategy. This role supports all aspects of event management, including budgeting, vendor relations, logistics, marketing, on-site execution, and post-event evaluation. Collaborating closely with internal stakeholders and external partners, the Corporate Events Coordinator ensures events are delivered on time, within budget, and aligned with CCM’s brand standards while providing an exceptional experience for attendees.

Job Responsibilities:

• Develop creative ideas and themes for corporate events, including conferences, meetings, trade shows, team-building events, and holiday parties, in line with the strategy determined by the National Events Manager.
• Prepare and manage event budgets, ensuring all activities are within financial constraints.
• Create detailed timelines and project plans to ensure events run smoothly and deadlines are met.
• Research and hire vendors such as caterers, AV technicians, photographers, decorators, transportation companies, and security personnel.
• Manage the logistical coordination of vendor services and ensure timely deliveries and setup.
• Act as the point of contact for internal stakeholders or clients to gather event requirements and preferences.
• Create and implement marketing plans to promote events internally and externally (e.g., email campaigns, social media posts, flyers).
• Ensure that the event reflects the corporate brand and messaging, including event materials, signage, and décor.
• Oversee event setup and logistics, including the organization of registration desks, attendee flow, and signage.
• Coordinate the setup of audio-visual equipment, including microphones, projectors, screens, and live streaming if required.
• Ensure all event activities (sessions, speakers, performances, etc.) run according to schedule.
• Provide excellent customer service to ensure a positive experience for event guests and participants.
• Resolve any issues or emergencies that may arise during the event, such as technical difficulties or logistical problems.
• Collect attendee feedback post-event to evaluate success and gather insights for future improvements.
• Finalize invoices and track spending, comparing it to the initial budget.
• Send thank-you notes to participants, sponsors, vendors, and attendees.

Qualifications and Skills:

• Bachelor’s degree in Marketing, Hospitality, Event Management or related field, or equivalent combination of education/experience.
• 2+ years of experience in event coordination within a corporate setting, preferred.
• Experience in vendor management, contract negotiation, and event logistics.
• Experience with budgeting and fiscal management for events.
• Excellent organizational skills to manage multiple projects and deadlines simultaneously.
• Attention to detail to ensure that all aspects of the event are thoroughly planned and executed.
• Ability to prioritize tasks and manage time effectively.
• Excellent verbal and written communication to clearly communicate with clients, vendors, internal teams, and event attendees.
• Interpersonal skills to build and maintain relationships with vendors, clients, and stakeholders.
• Creativity to develop unique themes and ideas to ensure events are memorable and engaging.
• Excellent judgement and decision-making skills to resolve issues that arise before, during, and after an event.
• Adaptability to adjust plans and strategies quickly in response to changes or unforeseen challenges.
• Familiarity with basic AV technology (sound systems, microphones, projectors, lighting).
• Knowledge of virtual event platforms (e.g., Zoom, Microsoft Teams, Webex, or others for hybrid or fully virtual events).
• Proficiency in event management software preferred (e.g., Swoogo, Cvent, Eventbrite) is a plus.
• Microsoft Office Suite (Excel, PowerPoint, Word) for event planning, budgeting, and reporting.
• Ability to travel up to 20%.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.