Job Description:

Corporate Account Manager

• Job Title: Corporate Account Manager
• Location: Cairo, Egypt – Hybrid basis
• Contract type: Fixed term contract.

We make health happen

At Bupa, our purpose is helping people live longer, healthier, happier lives and making a better world. Every role plays a part in that mission. As a Corporate Account Manager, you'll help organisations provide access to high-quality healthcare for their employees around the world. You'll build trusted relationships with corporate clients, helping them get the most from their health insurance solutions while delivering outstanding service and support.

Bupa Global supports customers wherever life takes them. Whether they're living, working, travelling or studying abroad, we help them access healthcare when and where they need it. As a Corporate Account Manager, you'll work closely with clients, internal teams and key stakeholders to strengthen partnerships, support retention, and help drive sustainable growth across our international corporate portfolio.

Key Responsibilities

As a Corporate Account Manager, you'll:

• Build and maintain strong relationships with a portfolio of corporate clients.
• Lead client renewal discussions and help secure successful outcomes for both clients and Bupa.
• Develop account plans that support client needs, retention and growth opportunities.
• Provide clients with insights on benefits, claims trends, product developments and market changes.
• Work closely with colleagues across pricing, marketing and operational teams to deliver a high-quality customer experience.
• Prepare and present account reviews, performance reports and client presentations.
• Identify opportunities to improve service delivery and enhance the client experience.
• Support sales and retention objectives through proactive account management.
• Monitor account performance and recommend solutions that create value for clients and the business.
• Stay informed about industry, market and regulatory developments that could affect corporate customers.
• Represent Bupa professionally in all client interactions and meetings.

What We're Looking For

We're looking for someone who combines strong relationship-building skills with commercial awareness and a passion for delivering great customer experiences.

You'll ideally have:

• Experience in account management, client relationship management or corporate customer management.
• Experience within health insurance, financial services, banking, wealth management or a related industry.
• A proven track record of meeting or exceeding business targets and customer outcomes.
• Strong communication and presentation skills, with the ability to build credibility with a range of stakeholders.
• The ability to manage multiple priorities and work effectively in a fast-paced environment.
• Good analytical skills and confidence interpreting performance data.
• Experience supporting business improvement initiatives or project-based work.
• An understanding of risk management and commercial decision-making.
• A collaborative approach and the ability to work effectively across different teams.

Why Bupa

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected].

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