Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for developing and managing the end-to-end product life cycle for highly complex products. Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience. Job expectations include ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

 

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy

Responsibilities:

• Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities
• Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
• Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape
• Identifies opportunities to streamline or enhance product offerings to fit client's existing and future needs and support continued growth and operational excellence
• Manages risk through implementing and monitoring effective controls in partnership with key support partners
• Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
• Develops and influences product strategy, driving products to provide comprehensive solutions across the bank

Required Qualifications:

• Demonstrated strategic planning/product management skills
• Negotiation skills
• Proven ability to independently drive initiative execution, manage competing priorities, and maintain momentum in a fast-paced environment.
• Strong executive presence with demonstrated ability to develop and deliver clear, concise written and verbal communications to senior leaders.
• Ability to translate complex concepts into actionable plans, recommendations, and decisions.
• Demonstrated ability to build strong relationships and build consensus across key stakeholders including Legal, Risk and Technology.
• Exhibits a strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persists despite obstacles, setbacks and competing influence.
• Conveys out‐of‐the box ideas and solutions, embraces change with a future‐forward mindset, and challenges the status quo
• Strong analytical and problem-solving skills, including the ability to identify risks / dependencies, assess impacts, determine root causes, and develop practical mitigation strategies.
• Proficiency with Microsoft Office PowerPoint, Excel, and Word.
• 5+ years of relevant experience with Consumer Credit Card products

Desired Qualifications:

• Experience with Consumer Card brand and co-brand product constructs including reward program structures
• Working knowledge of change management, governance, and process improvement practices.
• Experience supporting large-scale business transformation or operational change initiatives.
• Experience partnering with Technology teams on system, process, automation, or digital transformation initiatives.
• Experience with implementation readiness, testing, change adoption, and post-implementation sustainment.
• Experience developing status reporting and presentations for executive or senior leadership audiences.
• Proficiency with Microsoft Office Co-Pilot

Skills:

• Organization

• Strategic Planning & Execution

• Risk & Issue Management

• Change Management

• Stakeholder Management

• Executive Communication

• Problem Solving

• Decision Facilitation

• Process Management

• Process Improvement

• Controls Management

• Prioritization

• Written & Verbal Communication

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$116,600.00 - $174,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.