Job Description Summary:

About the role

This role works within the Global Digital Network - Customer Operations team partnering with our system bottlers and external development partners to deliver scaled business value through the implementation of digital product solutions and services.  Focused primarily on scaling Revenue Growth Management solutions in the Customer and Commercial (CCL) arena, this individual is accountable for deploying the product across the Africa Operating markets.

This role will be responsible for partnering with Africa Operating  Unit GDN – Digital, Data and AI team and business Teams (Customer & Commercial and RGM specifically) to understand business requirements in the revenue management and promotional space for Coca Cola, our bottling partners and customers (Retail and Out of Home) (In store and eCommerce).

This role requires someone who has practical knowledge of Commercial process and how data driven insights, processes and tools can enable business results.  Working knowledge of technology solutions as enablers – working closely with development teams

TCCC’s RGM portfolio includes e.g. commercial decision making guidance, assortment analytics, trade promotions.

What You’ll Do for Us

• Act as a business ambassador across Africa Operating Unit and bottlers, demonstrating RGM capabilities, driving stakeholder buy-in, and accelerating adoption of new digital solutions.
• Understand required changes, evolutions, and innovations to enhance the toolset, shaping the product roadmap and influencing decisions at both regional and global levels.
• Successfully balance global strategic priorities with local market and bottler needs, translating business requirements into product enhancements, roadmap priorities, and deployment plans.
• Partner closely with senior leaders across Operating Units, bottlers, and global teams to align product strategy, solution design, deployment priorities, and expected business outcomes.
• Manage a wide range of stakeholders across business teams, global functions, bottlers, and external partners.
• Act as project manager throughout the full lifecycle of deployments, from ideation and business case development to go-live, adoption, and value realization.
• Led cross-functional and virtual teams consisting of business stakeholders, product owners, developers, vendors, and deployment partners across multiple geographies.
• Communicate product vision, roadmap, deployment status, and business value realization effectively to regional and global stakeholders.
• Leverage strong analytical and data management skills to assess business requirements, identify data quality gaps, and guide bottlers and business teams in providing accurate and actionable datasets.
• Develop and facilitate training, enablement, and coaching programs for key users, strengthening business capabilities, increasing user confidence, and driving long-term adoption.
• Establish strong relationships with business and bottler teams, creating continuous feedback loops that improved product capabilities, user experience, and business outcomes.
• Influence regional and global decision-making through data-driven insights, business case development, and stakeholder alignment to maximize business value and user satisfaction.

Role Requirement:

Qualifications:

• Bachelor degree in combined Business and IT disciplines.  Open to other disciplines
• Project Management or Agile certification is a plus

Work Experience

• 5 years in revenue growth management/ promotions management sector in FMCG or Retail
• Relevant experience/ background includes Sales and Commercial roles, RGM Consulting in Delivery roles, Bottler RGM roles and Data Consulting/ Delivery roles
• Business facing with strong stakeholder management and communication skills
• Practical experience of project management and technology enablement - managing the design, development delivery of digital initiatives demonstrating effective coordination of business and technology stakeholders (From Ideation to Go Live and increasing adoption)
• Experience and understanding of the Coca-Cola system and franchise model is a strong advantage

Functional skills

• Commercial/ RGM/ Promotional management experience
• Good working knowledge of commercial mechanics and approaches
• Knowledge of pricing analytics, revenue management and trade promotion management\optimization technical platforms
• Familiarity with analytical tools -  (e.g. Power BI)
• Understanding of Artificial Intelligence (AI) and Generative AI use cases, with the ability to identify opportunities to improve commercial decision-making, productivity, and business outcome

Communication, stakeholder management, facilitation and coaching

• Facilitation skills with ability to influence change at higher levels
• Effective communicator, able to gain the respect of the team, senior stakeholders, and leadership
• Ability to lead teams in a networked environment

Technical skills

• Proven experience of managing technology projects/products and developing capability
• Demonstrated ability to understand technical approach & drive technical discussion
• Strong excel/ power BI user /
• Working knowledge of AI-powered solutions and data-driven technologies, including Generative AI, machine learning concepts, and their application in commercial and analytical processes is a plus.

Skills:

Location(s):

City/Cities:

Travel Required:

Relocation Provided:

Job Posting End Date:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.