About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role Summary:

The Client Trade Consultant is accountable for the accurate receipt, validation and normalization of client trade intent into actionable Portfolio Management activity on a daily basis. The Client Trade function sits within the Investment Administration business unit within the Asset Management Middle Office and manages critical trade functions on behalf of Fixed Income and Equity products and Money Market/Liquidity products. The incumbent is responsible for managing high volume, time and risk sensitive fund orders with a critical eye towards operational detail, risk, and clarity of communication.

Primary Duties and Responsibilities:

• Accurate interpretation and execution of client cash flow and trades for unregistered Fund and Separately Managed Account products.
• Coordination of trade administration for complex investment management clients.
• Management of service requests from clients and partners, executes daily client activity, oversees transaction processing, handles inquiry resolution, obtains appropriate documentation, and ensures systems information is up to date.
• Acts as the servicing and technical resource for clients and internal partners, utilizing knowledge of organization to provide guidance on more complex issues.
• Anticipates and identifies clients' needs for service requests. Integrates knowledge of organization to service clients.
• Analyzes client and departmental objectives to make improvements in servicing and operational execution.
• Coordinates with servicing team on execution of client activity, communicating with client and vendors when appropriate.
• Identifies service efficiency enhancements, process improvements, and facilitates service delivery using creative and proactive measures.
• Monitors trust operations and accounting activities to ensure that all necessary reports, documents, tickets, etc. are processed to generate client services.
• Communicates with clients regularly to inform them of trade status, requesting documents or other information when necessary.

Necessary Knowledge and Experience:

• 3-5 years’ experience in operational or client servicing background, or within an institutional trust environment.
• Knowledge of institutional trust operations and accounting systems usually acquired through related experience is necessary to administer complex master trust and custody accounts.
• Experience in fund operations, recordkeeper activity and client-facing operations.
• General business knowledge and knowledge of accounting usually acquired through coursework are required to oversee client transactions.
• Analytical, problem solving, and organizational skills are required to identify and resolve account issues.

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.