Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

The Consultant role combines business consulting, project management, systems implementation, and operational improvement responsibilities to help clients modernize program administration and achieve successful outcomes. The Consultant serves as a liaison between clients, program operations teams, business analysts, and technical resources to design, implement, and optimize technology solutions that support program enrollment, application processing, case management, provider management, financial administration, reporting, and compliance activities. This position is ideal for a candidate who enjoys solving complex business challenges, improving processes through technology, and working directly with clients to deliver innovative solutions.

Duties and Responsibilities

• Serves as a trusted advisor to clients and internal stakeholders
• Supports the planning, execution, and monitoring of client engagements
• Facilitate client meetings, workshops, and requirements gathering sessions
• Analyze program operations and identify opportunities for improvement.
• Leads proposal writing teams, presentations, and solution demonstrations
• Gather, document, and validate business and functional requirements
• Translate business needs into detailed system requirements and configuration specifications
• Manage project tasks, deliverables, timelines, and action items
• Track project progress and communicate status to stakeholders and leadership
• Ensure project deliverables meet quality, schedule, and contractual requirements
• Analyze operational and program data to identify trends and opportunities
• Prepare client-facing reports and executive-level summaries
• Reviews and be the expert in the business operations for service and efficiency improvements.
• Manages small projects, staff and tasks with limited supervision while meeting and exceeding performance expectations.
• Participates in sales motions related to the practice.

Required skills

• Ability to use sound judgment in completing tasks and to seek guidance when needed.
• Attention to detail and ability to work with large data sets with accurate results.
• Ability to move projects forward within a specific timeline and budget while working at a detailed level.
• Commitment to exceptional client service.
• Creative problem-solving ability and a consultancy mindset.
• Ability to interact with various levels of management and with clients.
• Flexible, self-starter possessing intellectual curiosity.
• Able to follow, critically evaluate, and improve upon current processes.
• Ability to recognize issues and identify solutions.
• Excellent written, verbal, and presentation communication skills.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams.

Qualifications

• Bachelor’s degree or 5 years’ experience required and Master’s degree (MPA or government focused MBA) preferred
• 5+ years of relevant work experience

Supervisory Responsibility

• Business Analysts

Working Conditions

• Remote
• Some travel required

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $70,100-$85,000

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PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.