Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.

Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
• Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

LOB Role Overview

Cons Prod Strategic Analyst IV- DSG Strategy Validation

Position Summary

This position will serve as a technical subject matter expert within Retail Credit Operations, Credit Assistance Decision Strategy Governance (DSG), specializing in the development, validation, and optimization of Monitoring & Tracking (M&T) performance reporting.

The analyst will develop and maintain complex SAS and SQL-based reporting used to evaluate collections strategy and metric performance across products. This role requires deep expertise in the data sources, data lineage, product structures, strategy logic, metric definitions, and reporting methodologies supporting DSG.

The analyst will partner closely with Strategy Owners and Credit Risk to ensure accurate and sustainable performance reporting, troubleshoot complex data and reporting issues, and strengthen DSG performance monitoring and controls. The role will also provide technical leadership and mentorship to less-tenured analysts.

Key Responsibilities

• Develop, maintain, and optimize advanced SAS and SQL programs supporting M&T performance reporting across collection products and strategies.
• Serve as a technical SME for DSG data sources, data lineage, products, strategies, metric logic, and reporting processes.
• Validate reporting logic and reconcile results to source data to ensure reporting accurately reflects approved strategy and business requirements.
• Perform root-cause analysis of data anomalies and reporting discrepancies, including source data, strategy logic, metric calculations, coding, and upstream/downstream dependencies.
• Assess reporting impacts resulting from changes to strategies, products, data sources, or metric requirements.
• Maintain code documentation, data lineage, metric definitions, and validation procedures to support governance and knowledge transfer.
• Provide technical leadership and mentorship to analysts in SAS/SQL programming, data analysis, troubleshooting, and business acumen.

Required Qualifications:

• Advanced SAS programming expertise, including complex data manipulation, joins, macro programming, query optimization, and data validation.
• Strong knowledge of large-scale data environments, including Hadoop, Teradata, SQL Server, and Oracle.
• Experience developing, validating, and supporting complex performance or risk reporting across large datasets.
• Strong data lineage, reconciliation, root-cause analysis, and technical problem-solving capabilities.
• Ability to understand complex product and strategy logic and translate business requirements into accurate, maintainable reporting solutions.
• Strong attention to detail with an emphasis on data quality, reporting accuracy, repeatability, and controls.
• Demonstrated ability to manage multiple complex priorities in a fast-paced, high-accountability environment.
• Strong communication, collaboration, leadership, and mentoring skills, including the ability to translate technical concepts for non-technical stakeholders.

Desired Qualifications:

• Knowledge of Bank of America data sources, collection business products and operational processes
• Bachelor's degree in Statistics, Mathematics, Computer Science, or a related field
• SAS Certifications

Skills:

• Analytical Thinking
• Business Analytics
• Data and Trend Analysis
• Fraud Management
• Problem Solving
• Collaboration
• Innovative Thinking
• Monitoring, Surveillance, and Testing
• Presentation Skills
• Risk Management
• Data Visualization
• Interpret Relevant Laws, Rules, and Regulations
• Issue Management
• Oral Communications
• Written Communications

Shift:

Hours Per Week: