About Us

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

Here’s a little more:

• Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)

• Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more

• Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission

• Truly global team - 250+ people, 50+ nationalities, 50+ languages

• Guided by our values - ownership, impact, humility, and heart - in deed, not just word

The Role

Taptap Send is seeking a Senior Compliance Analyst to join our Financial Crime team. The role is full-time and based in one of our global offices (London, Brussels, Dubai, Casablanca or Singapore). You will report to one of our 1st line compliance leads and work closely with our partner onboarding, risk, and operations teams to execute due diligence across Taptap Send's growing network of counterparties, payout partners, and business customers.

Your primary focus will be managing end-to-end due diligence on partners and customers - including onboarding, ongoing monitoring, and offboarding - ensuring our counterparty relationships are well-understood, audit-ready, and compliant with AML, sanctions, and regulatory requirements across our operating jurisdictions.

Responsibilities:

• Owning partner and customer due diligence cases end-to-end, from initial onboarding through ongoing monitoring and offboarding

• Conducting due diligence reviews on counterparties, assessing the complexity of corporate structures and fund flows and identifying risks with minimal supervision

• Identifying and rating AML, sanctions, PEP, and reputational risks, and escalating appropriately to senior stakeholders

• Managing trading/brokerage customer lifecycle (onboarding, periodic reviews, offboarding) in line with internal policy and regulatory requirements

• Coordinating multi-round due diligence with partners and external counterparties, managing follow-ups efficiently and professionally

• Supporting concurrent workstreams including payout partner onboarding, vendor due diligence, and bank refreshes

• Producing audit-ready documentation that consistently meets QA standards

• Liaising with internal teams (Risk, Legal, Operations, Product) and external partners to resolve due diligence queries

• Contributing to process improvements as we scale tooling and workflows, including use of platforms like AiPrise

You have:

• 3+ years of experience in a compliance, due diligence, or financial crime role within a regulated financial institution - ideally a fintech, payments business, or remittance company

• Strong working knowledge of KYB/KYC requirements, AML legislation, sanctions frameworks, and PEP screening

• Experience assessing complex counterparty structures and fund flows and translating findings into clear risk ratings

• A track record of producing high-quality, audit-ready case documentation

• The ability to manage multiple cases concurrently, prioritise effectively, and meet SLA targets

• Clear, professional communication skills - comfortable liaising directly with partners and internal stakeholders

• Familiarity with compliance tooling (transaction monitoring, sanction screening, KYB platforms); experience with AiPrise or similar a plus

• Attention to detail and the confidence to defend your risk assessments when challenged

• Proficiency in English (required); additional languages a bonus

• The right to work in the office location you are applying for

Taptap Values 

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.