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Sobre este puesto de Community Outreach Manager - CBHC CALM en Eliot Community Human Services

Eliot Community Human Services · Presencial · Lynn

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Community Outreach Manager to join our Community Behavioral Health Center (CBHC) division and support the City of Lynn’s unarmed crisis response program, the CALM Team. In this role, you will provide direct supervision and ongoing support to CALM staff, including weekly supervision sessions. You will promote hope, empowerment, and community engagement through team meetings, side-by-side interventions, and collaboration with community partners. You will also build and strengthen relationships with new and existing partners to foster consistent communication, effective collaboration, and meaningful community connections.

Responsibilities:

  • Provide direct supervision to CALM staff including weekly supervision of all staff.
  • Manage/direct staff in meeting CALM and the City of Lynn standards for CALM.
  • Provide direct response to calls for service and lead response and connect with community partners.
  • Empower individuals to access services and connect to opportunities and provide advocacy, support, and education during response and throughout service delivery.
  • Promote hope and empowerment through meetings and support with individuals and provide side by side interventions to individuals that focus on problem solving, skills training, modeling behavior, optimism and encouragement.
  • Develop and maintain positive and collaborative working relationships with various community stakeholders including but not limited to: DCF, CBHI System-of-Care, DMH, Behavioral Health Clinics, Pediatric/Primary Care, DDS, Schools, Libraries, and other appropriate community agencies.

Qualifications:

  • Bachelor’s degree in psychology, social work or a related field
  • Knowledge of community resources in Lynn and/or surrounding communities.
  • Must have a strong commitment to community, especially racially diverse communities. 
  • Ability to provide flexible services that are community based and focused on teamwork.
  • Valid driver’s license and a reliable vehicle
  • Spanish speaking preferred

Schedule: Monday-Friday, 9:00am-5:00pm

Annual Salary
$80,000—$84,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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About Eliot 

For over 70 years, Eliot has been a premier provider of mental healthcare, behavioral healthcare and human services throughout Massachusetts. As a trusted nonprofit, we are dedicated to empowering individuals and families to achieve stability, growth, and well-being through a comprehensive, person-centered approach.

 

Eliot delivers a broad range of evidence- and strengths-based programming in Comprehensive Behavioral Health, Community-Based Support and Outreach, Care Coordination, Day Services, and Residential Services and Treatment Facilities. Examples of services we deliver include: clinical mental health care; substance use treatment and recovery; housing and homelessness support; juvenile justice and rehabilitation programming; intellectual and developmental disabilities services; acquired brain injury services; and child, youth and family support and development services. We operate two leading Community Behavioral Health Centers (CBHCs) in Danvers, MA and Lynn, MA, ensuring zero barrier, high-quality care is accessible for all who seek it.

 

As an organization committed to innovation, collaboration, and belonging, Eliot fosters a supportive work environment where employees make a collective impact every day. Join our team and be part of a mission-driven agency dedicated to strengthening communities and transforming lives!

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