Position:

Job Description:

Why You'll Love This Role:

At Arrow, Finance, Accounting & Collections is more than managing numbers - it's about enabling smart decisions that drive our business forward. Our teams partner across the organization to provide insights, improve processes, manage risk, and support the investments that help shape the future of technology.

Arrow Electronics is looking for a collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships.

What You'll Be Doing:

• Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals for selected payment solution
• Work with customers to determine reason(s) for non-payment of invoices for new cases; follow up on disputes that have already been researched and collect outstanding balance if applicable
• Take appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.
• Collaborate with sales teams across the United States, Canada and international members and customers to review order release and customer master files; release orders as appropriate and set a limit to order releases based on research and analysis

What We're Looking For:

• 1-2 years of experience
• Strong negotiating abilities
• Excellent verbal and written communication; fluent in English
• Ability to work independently with little or no guidance
• Ability to build and maintain effective business relationships with clients
• Demonstrated experience and proficiency with Microsoft Excel

Even Better if You Have:

• Experience with Oracle or other ERP systems

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• 30 days of Christmas bonus
• 40% vacation premium
• 12 vacation days plus 2 floating days, sick days and holidays
• Vision and Dental Assistance
• Life Insurance
• Healthcare Insurance
• 10% Food/Pantry Vouchers
• Restaurant Vouchers
• 13% Savings Fund
• Wellbeing program for all employees
• Growth Opportunities, and more!

Annual Hiring Range/Hourly Rate:

$19,991.67 - $25,773.41 MXN Monthly

Location:

Time Type:

Job Category:

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.