Sobre este puesto de Clinical Informaticist II en Trilogy Federal
Primary Responsibilities:
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Assess clinical workflows, clinician needs, EHR usability, and adoption barriers; recommend improvements and targeted end-user support.
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Embed with Tier 1 SMEs and coordinate site-specific support, refresher-training requests, office hours, and stakeholder follow-up.
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Analyze user feedback and recurring workflow, configuration, data-quality, or interoperability issues; support triage and resolution.
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Advise content owners on updates to EHR guidance, FAQs, job aids, and training materials following workflow or system changes.
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Support EHR implementation, Go-Live, Post Go-Live stabilization, clinical decision support, and workflow optimization.
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Coordinate with training partners on coaching, demonstrations, and learning interventions; assess whether identified user gaps are addressed.
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Track user-support themes, adoption issues, risks, and recommendations; communicate findings to clinical, technical, and program stakeholders.
Minimum Requirements:
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Master’s degree in Clinical Informatics, Health Informatics, Biomedical/Nursing Informatics, Health Information Management, or related field
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At least 5 years of relevant clinical informatics or healthcare IT experience (Veterans Administration healthcare setting preferred)
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Experience assessing and improving clinical workflows, healthcare information systems, and EHR implementation, optimization, or clinical decision support.
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Ability to translate clinician and end-user needs into practical system, workflow, or process recommendations; strong analytical, communication, documentation, and collaboration skills.
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Ability to meet Federal/VA security, privacy, and information-security requirements, obtain a Public Trust clearance, and travel as needed.
Preferred Qualifications:
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Oracle Health/Cerner Millennium, VA VistA/CPRS, FEHR, and VA/VHA/DoD EHR Go-Live or Post Go-Live experience.
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Experience delivering or coordinating EHR workflow training, refresher sessions, virtual classes, office hours, demonstrations, coaching, and site-specific user support.
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Skill identifying training and proficiency gaps, supporting end-user adoption, and validating the effectiveness of learning interventions.
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Experience creating or updating job aids, FAQs, training content, knowledge articles, and communications with SMEs and content owners.
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Experience as a liaison among Tier 1 SMEs, clinicians, training teams, and distributed sites; tracking training activity and user feedback.
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Familiarity with clinical decision support, data quality, interoperability, learning platforms, and SAFe/Agile teams.
