Job Summary

The Clinical Educator is responsible for overseeing and advancing all clinical staff education, training, and professional development initiatives across the organization. This role serves as the primary team member for training clinical operations, ensuring high-quality onboarding, annual competencies, regulatory education, leadership development, and culture-building programs.

In addition to training expertise, the Clinical Educator models emotional steadiness, professionalism, accountability, and leadership presence. This position requires someone who can remain calm under pressure, maintain healthy professional boundaries, and positively influence team morale through consistent energy and conduct.

Responsibilities:

·         Create training manuals, lesson plans, e-learning modules, and skill assessment tools in partnership with the Senior Clinical Services Director, Clinical Services Director, Outpatient Director and Admissions Director.

·         Lead orientation, classroom instruction, and hands-on workshops for new hires and current staff.

·         Trains Admissions Clinicians on urgent assessments and legal triage

·         Trains Inpatient Clinicians on acute crisis stabilization & immediate safety

·         Trains Outpatient Clinicians on long-term recover & functional tracking

·         Educates clinicians on therapeutic modality (DBT, CBT, EMDR, etc.) moving them from initial theory to daily, pliant clinical practice.

·         Teach therapists how to weave the new modality directly into immediate crisis safety planning and de-escalation protocols.

·         Instruct therapists on how to write progress notes that prove to insurance companies that the specialized modality is clinically necessary and actively reducing symptoms over time.

·         Offer real-time "at-the-elbow" coaching and troubleshooting for clinicians navigating new operational workflows or equipment.

·         Administer tests, observe practical performance, and track whether staff meet hospital safety and quality standards.

·         Review clinical changes, software upgrades, and regulatory policies to keep training documentation current.

·         Develops orientation and educational goals and objectives set forth by the CEO and Director of Compliance to accomplish missions within the established parameters, goals and objectives.

·         Conduct post-training chart audits and live observation sessions to ensure therapists maintain clinical fidelity to the model and are not experiencing "protocol drift."

·         Ensures therapists are providing direct therapeutic interventions to patients, including individual and group therapy sessions, utilizing appropriate therapeutic modalities based on program focus.

·         Performs other duties as assigned.

Requirements

Qualifications:

Master’s degree and a valid Texas LMSW, LCSW, LPC-A, LPC license in good standing.

Experience in a behavioral health or clinical setting preferred.

Experience in staff training, education, or professional development preferred.

Experience in healthcare, behavioral health, or hospital settings strongly preferred.

Additional Requirements:

Must possess or obtain a valid CPR certification and de-escalation training before completing new hire orientation.

Performance Expectations

Success in this role will be measured by:

·         Deep understanding of psychological frameworks (e.g., CBT, psychodynamic, humanistic) and human development

·         Expertise in utilizing clinical evaluations, recognizing behavioral patterns, and understanding psychopathology

·         The ability to provide full attention, interpret nonverbal cues, and process both comfortable and uncomfortable silences

·         Skill in understanding the client's perspective deeply, offering non-judgmental support, and building a strong therapeutic alliance

·         The capacity to remain emotionally stable, present, and calm—even when exposed to high-stress client disclosures

·         Ability to work well as part of a treatment team

·         The ability to connect with and support diverse populations without personal biases

·         The agility to adjust pacing and treatment protocols to meet the unique, evolving needs of each individual client.

·         Project and time management skills

·         Organizational skills

·         Proven expertise solving problems

Physical Requirements:

·         Must be able to sit or remain stationary for extended periods during 45-to-60-minute therapy sessions.

·         Must possess the sensory acuity to clearly hear spoken language, speak intelligibly, and observe nuanced client facial expressions and body language in person or via telehealth.

·         Ability to lift up to 10 to 15 pounds occasionally

·         Bending, lifting, stooping, kneeling, and crouching are required.

·         Clear sight and hearing to monitor patient behavior, hear alarms, and communicate effectively, sometimes in noisy environments.

·         Potential exposure to hostile or agitated individuals, odors, and sometimes loud noises.

·         The ability to handle high-stress situations over long, consecutive work hours.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K Retirement Plan
• Healthcare Spending Account
• Dependent Care Spending Account
• PTO Plan with Holiday Premium Pay
• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
• Short and Long-Term Disability (with additional buy-in opportunities)