Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Supports all operations in order to achieve and maintain clinical quality, financial viability, patient and visitor safety, as well as service excellence and customer satisfaction. Delivers/oversees care provided to patients and focuses on clinical support staff and serves as a clinical resource for all practice staff. Coordinates and supports clinical staff orientation, education, clinical skills competency, clinical office operations, and clinical skills remediation. Facilitates completion of initiatives designed to enhance the patient care experience, inclusive of pre-visit planning and clinical intelligence tools. Coordinates patient access, scheduling, pre-authorization, chart management, and nursing; ensures compliance with departmental operational objectives and goals.

Job Duties

• Oversees clinical operations and issues in the practice.
• Provides patient care including nursing assessments and applies clinical skills and critical thinking to ensure optimal outcomes.
• Plans, implements, and evaluates the care for designated patients and oversees clinical operations.
• Facilitates patient engagement such as visit flow, clinical triage, EMR clinical intelligence tools, pre-visit planning, transitions of care follow-up, and other patient-focused initiatives to enhance the patient care experience.
• Ensures comprehensive and timely transmission of information to physicians. Applies evidence-based practice to make clinical decisions and establishes standards of clinical specialty.
• Delegates on the basis of skills and expertise, acuity, and the specific needs of the patient and time availability of team members.
• Acts as a liaison with other departments to clarify questions related to the care of the patient.
• Facilitates coordination of care across settings for a designated population ensuring that labs, studies, and referrals are completed and results discussed with the patient.

Minimum Qualifications

• Technical School Diploma LPN Program
• 3 years Recent experience in a clinical setting
• Ability to initiate, accept, and adapt to constant change within a healthcare setting.
• Demonstrates mature emotional intelligence.
• Excellent computer skills including electronic medical record (EMR), word processing (Microsoft Word), PowerPoint, and Excel.
• Knowledge of medical terminology.
• Time management skills.
• American Heart Association Basic Life Support - State of Pennsylvania
• LPN - Licensed Practical Nurse_PA - State of Pennsylvania Upon Hire

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

384 Airport Rd

Primary Location:

Hazle Township - Airport Road

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Monday-Friday 8:00 AM-4:30 PM

Department:

1012-20505 LVPG-H Family Medicine Airport Beltway