LOCATION: COVENTRY, CV7 9JU

SHIFT PATTERN: Mon-Fri 0400-1000, 30 hours per week (flexibility required)

PAY RATE: £14.75 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

ROLE OVERVIEW AND PURPOSE

• You will undertake shift management duties, assigning jobs, checking completed work, auditing using the Element app, maintaining standards, completing return-to-work interviews, and managing holidays.

• Responsible for administrative and people management duties including absence management, record keeping, investigations, disciplinary support, document control, report writing, and professional communication.

• Responsible for the upkeep of cleaning cupboards and equipment, carrying out weekly checks and ensuring compliance with company standards.

KEY RESPONSIBILITIES

• Ensure all work is completed to the required standard.

• Provide support, guidance and encouragement to team members.

• Maintain daily communication and handovers with the afternoon supervisor to ensure continuity of service and effective shift management.

• Report concerns and feedback to management.

• Assist with training, toolbox talks and meetings.

• Manage stock control and deliveries.

• Manage employee absence processes and return-to-work discussions.

• Produce reports, audits and performance information.

• Respond to emails and communicate professionally.

• Take accurate meeting notes and maintain records.

• Support disciplinary, grievance, welfare and performance meetings.

• Conduct workplace investigations and maintain confidentiality.

• Maintain document control and compliance records.

• Complete administrative duties relating to holidays, absence, training and audits

Requirements

• Cleaning experience is essential.

• Excellent written and spoken English.

• Proficient in Microsoft Word and Microsoft Excel.

• Strong administrative and organisational skills.

• Experience writing professional emails and correspondence.

• Ability to produce accurate management reports.

• Experience managing employee absence and personnel records.

• Experience taking meeting notes and documenting outcomes.

• Understanding of disciplinary and grievance procedures.

• Experience supporting investigations and maintaining confidentiality.

• Strong document control and record management skills.

• Knowledge of COSHH, RIDDOR and health and safety requirements.

• Ability to coordinate multiple tasks and individuals.

• Ability to handle confidential information professionally

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.