Sobre este puesto de Chargeback Dispute Specialist (1 Year Contract) en Waveapps
Waveapps · Remoto · Canada
At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.
As a Chargeback Dispute Specialist, you will offer a unique opportunity to dive deep into the
world of payments. You drive chargeback resolution by meticulously examining transactions,
collecting evidence, and communicating with merchants. Ensure adherence to card network
rules, safeguard financial integrity, and contribute to a seamless payment experience.
world of payments. You drive chargeback resolution by meticulously examining transactions,
collecting evidence, and communicating with merchants. Ensure adherence to card network
rules, safeguard financial integrity, and contribute to a seamless payment experience.
Here’s How You Make an Impact:
to gathering evidence, and disputing the chargeback through to resolution.
dispute lifecycle. Identify proactive opportunities for the business to protect themselves
against future disputes.
Chargeback Operations.
& Wave.
or other financial institutions, ensuring accuracy, efficiency, and a professional
experience throughout.
them to customers.
business owners via email/phone), building chargeback cases from the ground up,
assisting with Fraud prevention and reporting, developing informational content for
customers to guide them through the chargeback process, addressing accounts
receivable, all while meeting operational deadlines.
ways to improve chargeback efficiency and reduce collections.
You Thrive Here By Possessing the Following:
payments, ideally both in Canada and the United States.
or issuer side.
team goals.
would be an asset.
At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!
Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing [email protected]. We will work with you to meet your needs.
We use Google Gemini, a secure AI assistant, during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation.
This advertised posting is a current vacancy.
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