Job Description​

Represents SLHS in supporting charging accuracy among clinical departments.  Demonstrates knowledge and technical expertise of the account management and case management system to correct charges and promote billing accuracy.  Demonstrates critical thinking in CDM data management assignments.  Responds to requests serves as a system resource in resolution of charging problems data entry of CDM items and payment error prevention.  Serves as a liaison and resource between clinical and PA departments.     

• Serves as front desk coordinator supporting surgical services dept. 
• Collaborates with Patient Accounts, HIM, UR, Charge Audit, Charge Management, Materials Management, Purchasing, and/or other charging departments as appropriate for charge issue resolution and process improvement. 
• Manages assigned work queues and completes accounts in queue in a timely manner.
• Shares trends with Manager and/or Charge Management service line analyst so they can provide education to staff.  
• Assists with charge correction projects as needed.  
• Manages metro facility vendor mailboxes and responds to requests to assist charging departments with questions, invoices and charge correction.

Job Requirements

Applicable Experience:

Job Details