Your job is more than a job.

As a Certified Patient Care Tech (PCT) you’ve got that sixth sense of anticipating and answering the needs of your patients. You are part of a team concept, under the direction of the Registered Nurse and/or Licensed Therapist, performing delegated patient care in a safe and efficient manner, completing documentation of patient related tasks and adhering to the policies and procedures. You believe in kindness, respect and empathy at your patient’s bedside and deliver care like you would want for yourself and your loved ones.    

All the call lights, hand holds, medical needs, family questions, and even a proverbial ‘extra blanket” request, you’ve lost count, but you still bring your heart and soul to every single one like it’s your first.  And that’s what we love about you.    

Your experiences, knowledge, skills, empathy, compassion, and your “little something extra” all add up to you. And we’re excited to get to know you and find out what you’ll bring to this hands-on, personal care nursing role.  
   

Your Everyday  

1.      Perform assigned priority technical procedures and maintain a safe environment for patients.   

2.      Provide care services like basic life support (CPR), Adl's, restorative care, calculates intake and output, lifting, ambulating, transferring, positioning, weights, equipment use, vital signs, phlebotomy, dressing changes, obtaining Ekg’s, etc.  

3.      Prepare patient room, chart in the electronic medical record, clean unit equipment, orders inventory medical/office supplies and perform other tasks as needed  

4.      Prioritize assigned tasks and patient care activities based on acuity of the need, resource availability, customer/patient preference/request and other departmental needs.  

5.      Report abnormal patient findings and situations to RN or other licensed healthcare providers and takes actions to correct unsafe conditions.  

6.      Give rationale for actions or decisions based on logic, successful experience, intuition and/or established policies/procedures.  

7.      Collaborate with interdisciplinary team members to identify actions to improve patient care:  

8.      Seek supervision or assistance when unable to perform effectively or safely and independently.  

9.      Initiate and/or maintain job specific interventions to assure continuity of safe and effective care for patients.  

10.   Delegate tasks to other team members to accomplish direct patient care or support activities.  

11.   Question appropriateness of a task that has been delegated by the RN/Licensed healthcare provider for clarification of concerns.  

The Must-Haves  
   
Minimum:   
   

1.      High School Diploma or equivalent, appropriate work experience. 

2.      1 year of Clinical Care experience; CNA or PCT experience in a healthcare setting preferred.  

3.      Certified Medical Assistant (MA) - American Association of Medical Assistants or   

4.      Certified Nurse Assistant (CNA) - Louisiana State Department of Health  

5.      Certified Patient Care or Technician/Assistant (CPCT/A) - National Health Careers Association or  

6.      Certified Patient Care Technician (PCT) - National Health Careers Association  

7.      American Heart Association BLS certification.   

8.      Non-Violent Crisis Prevention (CPI, NCI-CPI) - Crisis Prevention Institute

WORK SHIFT:

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary     

About New Orleans East Hospital

New Orleans East Hospital, vital to LCMC Health’s incredible community of care, has been New Orleans East’s and the surrounding community’s trusted healthcare leader since 2014, embodying our mission of not only superior care, but healthcare with heart, courtesy, concern, kindness, and welcoming spirit for everyone. Learn more about New Orleans East Hospital and our Leapfrog “Grade A” Hospital Safety distinction.

Your extras

• Deliver healthcare with heart. 
• Give people a reason to smile. 
• Put a little love in your work. 
• Be honest and real, but with compassion.  
• Bring some lagniappe into everything you do. 
• Forget one-size-fits-all, think one-of-a-kind care. 
• See opportunities, not problems – it’s all about perspective. 
• Cheerlead ideas, differences, and each other. 
• Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference. 

1.    To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 

2.    To ensure quality care and service, we may use information on your application to verify your previous employment and background.  

3.    To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 

4.    To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.