The Cash Application Coordinator is responsible for the timely and accurate posting of cash, wire transfers, and credit card receipts, as well as the offset of credit memos. It also involves handling chargebacks and writing off unauthorized deductions to customer accounts, ensuring compliance with acceptable accounting practices and company policies and procedures. 

What You Will Do at Graco: 

Cash Application 

• Perform daily lockbox processing and manage autocash batch operations to ensure timely and accurate cash application 

• Manually apply unmatched cash receipts and credit memo offsets to customer accounts, ensuring invoices are cleared promptly and accurately. 

• Create chargebacks for unauthorized customer deductions or approving write-offs in accordance with delegated authority 

• Process credit card transactions, offsets, and related adjustments in compliance with company policies and controls 

Deductions Management 

• Identify deductions and short payments on customer accounts during the cash application process and accurately document the reasons provided 

• Initiate contact with customers, by phone or in writing, to clarify the basis for deductions or short payments not explained in remittance advice, and process chargebacks or write-offs when appropriate 

• Log and investigate all deductions, exercising judgment to assign and track follow-up responsibilities to the appropriate party (Customer Service, Sales, Credit, etc.). 

• Ensure that all deduction-related transactions and adjustments are accurately posted in a timely manner. 

Accounts Receivable 

• Maintain proper storage of paper and electronic check copies, as well as computerized Accounts Receivable listings (including trial balances, batch listings, and quarterly audits) in compliance with company policy guidelines. 

• Address and resolve complex customer inquiries regarding statements, chargebacks, and payment applications while ensuring positive client relationships. 

• Apply journal vouchers and check vouchers from the General Ledger to the Accounts Receivable file in accordance with corporate accounting policies. 

• Other duties as assigned. 

What You Will Bring to Graco: 

• 2+ years of experience in Accounts Receivable Cash Application or general accounting. 

• Ability to maintain a high level of speed and accuracy in preparing and entering financial information. 

• Strong analytical and problem-solving skills with the ability to make sound decisions. 

• Effective verbal and written communication. 

• Excellent attention to detail and time management, including the ability to meet critical month-end deadlines 

• Proficiency in relevant computer applications, including Oracle and Microsoft Office. 

• Solid knowledge of basic accounting principles and bookkeeping entries. 

Accelerators  

• Experience in the manufacturing industry.