As a care navigator, you love building relationships with patients based on trust, utilizing motivational communication techniques , to help drive positive health behavior change and improved patient outcomes. This program is based around triaging vital signs and using this data to promote  positive  lifestyle and health behavior changes. This is accomplished through collaboration with the patients care team to provide  wellness calls  with patients to outline patient-centric goals and the development of associated action plans to improve their health and well-being.

 

Our ideal candidate has clinical background working with the adult and geriatric patient population ideally with experience in phone triage. Has a strong working knowledge of remote-patient monitoring (RPM) preferred and/or Chronic Care Management (CCM), Behavioral Health, Care Coordination or Utilization Management  principles. Experienced in remote working technologies, being a strong team player and a desire  to clinically and emotionally support our patients while keeping a keen eye on reimbursement requirements are valued in this role. Being a Care Team Member at Vivo Care  provides the chance to serve patients by proactively monitoring vital signs, educating, and coaching patients on a plan for better health. Early intervention through RPM, reduces risk for emergent care and/or hospital admission/re-admissions.

 

Encounters with patients will be performed via phone through a Remote Care Platform that receives  electronically transmitted physiological markers like blood pressure/weight/blood glucose . The care team member will perform monitoring as well as synchronous and asynchronous communication with the patient within Vivo Care’s industry-leading platform.