• Ensure patient safety by adhering to established policies, procedures, and clinical protocols.

• Perform high-quality electrocardiograms (EKGs) for adult and pediatric patients using approved standards and techniques.

• Operate ECG equipment to accurately record and monitor the electrical activity of the heart.

• Utilize MUSE and Epic systems to enter orders, edit, process, interpret workflow results, and archive 12-lead ECG records.

• Prioritize and respond appropriately to STAT, ASAP, and routine ECG orders to support timely patient care.

• Promptly notify nursing staff and/or providers of significant ECG abnormalities requiring immediate clinical attention.

• Apply strong computer skills to support documentation, data management, and report generation activities.

• Enroll patients in ambulatory cardiac monitoring programs and provide education on the proper placement and use of Holter monitors and event recorders upon discharge.

• Maintain, troubleshoot, and ensure the readiness of departmental equipment to support efficient operations.

• Foster a culture of Respect, Engagement, and Service in all interactions with patients, families, providers, and colleagues.

• Demonstrate Presbyterian's CARES Commitments through compassionate, patient-centered care and professional excellence.

• Collaborate effectively with interdisciplinary team members to meet patient care needs and ensure smooth clinic and departmental operations.

• Safely operate patient care equipment and perform procedures in accordance with established standards of practice.

• Maintain a clean, organized, safe, and well-stocked work environment while adhering to infection prevention and regulatory requirements.

• Communicate with patients and families in a clear, respectful manner that promotes understanding and supports positive patient experiences.

• Deliver exceptional customer service by utilizing AIDET principles, active listening, and effective interpersonal communication skills.

• Organize and prioritize daily responsibilities to ensure quality, accuracy, and efficiency in completing assigned work.

• Maintain all required departmental, hospital, and specialty-specific competencies and certifications.

• Perform other duties as assigned.

What You'll Bring

• Strong attention to detail and commitment to patient safety.

• Excellent communication and customer service skills.

• Ability to multitask and prioritize in a fast-paced healthcare environment.

• Commitment to teamwork, collaboration, and delivering exceptional patient care.

• High school diploma or GED required.

• Minimum of one (1) year of experience in a cardiac, telemetry, cardiovascular, or related healthcare setting required.

• Ability to successfully complete treadmill training and demonstrate competency within six (6) months of hire.

• Must successfully complete and pass a Basic Arrhythmia course within two (2) attempts.

• Strong attention to detail, critical thinking skills, and the ability to recognize and escalate cardiac rhythm abnormalities.

• Effective communication skills with a commitment to providing exceptional patient care and customer service.