This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business.

Summary of Role:

Shift Details: 8-5pm CST

Responsibilities:

• Creates and executes an operationally efficient daily regional call plan.  Effectively and efficiently manages the assigned region with a regular call cycle that results in the delivery of appropriate/defined customer touches while also making off-cycle, discretionary calls, as situations require.
• Conducts proactive outbound calls to targeted groups of accounts in order to maximize purchasing opportunities, grow sales revenue, develop customer loyalty and foster support of the company programs and services through cross-selling and upselling.
• Conducts pre-call research and planning to set goals for the call and to anticipate customer needs through consultative selling framework.
• Solicits competitive intelligence information from customers.  Generates professional quotes and inquire on all quotes for which orders were not placed to develop competitive information and share with appropriate departments.  Schedules follow up inquiries to progress the sales cycle.
• Develops and maintains strong customer relationships with a group of customer accounts.
• Generates and analyzes reports to identify customer to take advantage of the trend or minimize the impact of the trend.
• Accesses ordering systems to assist customers with availability information and ordering.
• Collaborates with Regional Director to analyze current trends with customers and creates formalized business development plans through a OneAB approach.
• Conducts prospecting calls to recruit customers interested in doing business with the company and evaluating current customer leakage points.
• Participates in department meetings.
• Enters and maintains integrity of data in company CRM software programs.
• Supports Manager and performs related duties as assigned. 

Education:

Requires a demonstrated history of successful application of consultative selling skills in a diverse customer marketplace resulting in improved customer sales. Broad training in fields such as sales, marketing, business administration, accountancy, computer sciences or similar vocations generally obtained through completion of a four-year bachelor’s degree program or equivalent combination of experience and education are required. Normally requires three (3+) plus years directly related and progressively responsible sales experience. Experience in the animal health industry is highly desirable.

Skills and Knowledge:

• Ability to influence purchasing behaviors through effective cross-selling, up-selling and utilizing value-based selling skills
• Excellent written and oral communication skills to present information and solutions in a professional manner.
• Excellent interpersonal skills; ability to make personal connections with customers.
• Analytical skills, sufficient to prepare professional quotes, analyze data and identify and resolve customer problems.  
• Good mathematical skills.
• Good decision-making skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work effectively in a team environment.
• Strong organizational skills; attention to detail.
• Good to Intermediate computer skills; Microsoft Word, Excel, Access reporting software and inventory management system.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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