Growth of quality loan portfolio (Branch targets)

• Onboarding of eligible borrowing customers as per Product Procedure Manuals 

• Follow up on pipelines/sale leads to ensure maturity within agreed TAT.

• Identify, explore, and negotiate business (lending) opportunities with existing and new and customers.

• Engaging with external and internal business stakeholders to ensure that the Bank’s interests are properly presented and safeguarded.

Credit underwriting functions

• Receive and review Credit applications and ensure compliance to approved checklist of required documents.

• Liaise with CRC members to ensure eligible customers are visited to validate the information submitted, business and collaterals provided.

• Assessment (credit appraisal) of Micro-SME credit applications to determine creditworthiness for Bank’s financing in-line with Product Procedure Manuals.

• Ensure all credit applications forwarded to HQ for approval were reviewed, discussed, and deliberated by CRC (as per Product Procedure)

• Attend/address all issues or queries raised by HQ (Retail credit/Business) in collaboration with CRC without compromising procedure.

Loan Portfolio Management

• Ensure approved loans adhere to approved terms and conditions.

• Ensure post disbursement business visits are made to confirm fund utilization and report/take necessary action where deviation occurs.

• Ensure customers’ visits are made and reports are prepared as per the Bank’s guidelines.

• Ensure proper documentation and record keeping of all approved credit application documents at branch.

• Facilitate timely renewal/refinancing of eligible existing facilities.

• Review loan portfolio and recommend appropriate interventions to ensure it performs in line with approved performance indicators and targets.

• Help branch to devise and execute turnaround or recovery measures geared to improve quality of loan portfolio.

Deposit mobilization & Cross selling

• Mobilize deposits from new and existing Micro-SME customers under KUA NASI, NBC Shambani and La Riba segments.

• Cross selling of Bank’s existing and new products & services Support Liaison role between internal and external stakeholders 

Capacity building

• Conduct mass marketing/training with customers (potential & existing)

• Conduct products awareness sessions with branches or external customers

Relationship management & Advisory function

• Develop and maintain business relationships with customers on the Bank’s behalf.

• Customer advisor on various business or lending requirements and devise proper credit structuring. 

Reporting & Meeting attendance 

• Compulsory attendance at CRC, Loan delinquency and collections meetings etc as directed by authority.

• Preparation and submitting of standard periodic reports or any report as required by management.

Education and Experience Required:

Education required.

• Holder of First degree or its equivalent in Finance, Accounting, Agribusiness, Banking, Economics, Planning and/or relevant fields from recognized higher learning institution. Master’s degree or Banking certification will be an added advantage.

Experience required.

• At least 1 year working experience in the Banking industry.

• Experience in Micro-SME lending will be an added advantage.

Knowledge & Skills:

• Deciding and initiating action

• Learning and researching

• Entrepreneurial and commercial thinking

• Relating and networking

• Adapting and responding to change

• Persuading and influencing

• Creating and innovating