Duties & Responsibilities

• Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc. ‘Warm’ is defined a prospect who has responded to a marketing campaign.
• Cultivates net new prospects and builds pipeline through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).
• Engages with mid sized to large businesses and relevant roles (C-Level).
• Assists sales counterpart by delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives.
• Achieves daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.
• Conducts market research to be followed up by the Territory Managers in the field.
• Continuously learns our applications/value proposition/differentiation in order to enhance conversations.
• Responsible for entering data into our customer relationship management software.

Knowledge, Skills & Abilities

• Excellent phone voice, manner, written, and verbal communications skills required
• Ability to field questions from prospects and customers about the company, products, services, implementation
• Leadership experience and a desire to move into future leadership roles
• Preferred telephone sales experience, or solution selling experience in the software industry
• Prior experience cultivating and managing existing leads in a sales pipeline through preliminary sales stages is a plus
• Involvement in attaining quota goals and a proven track record is preferred

Qualifications

• Bachelor's degree preferred
• Bachelors degree in business management, marketing preferred
• 1 year or more of customer service, call center or inside sales experience
• 1 year or more of experience in related industry (manufacturing, distribution, retail, lumber, auto)
• Knowledge of marketing and sales

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Recruiter: