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Sobre este puesto de Business & Corporate Banking (Digital Channels - Quality Assurance) en Hong Leong Bank

Hong Leong Bank · Presencial · HLT-Hong Leong Tower

If you are looking to excel and make a difference, take a closer look at us…

Job Responsibilities

 

Production Support

  • Manage day-to-day production issues when errors and defects are discovered.
  • Work closely with frontliners and vendors to understand and communicate the issue and to ensure all stakeholders are aware of the issue and timeline for action to be taken.
  • Take accountability on the issue raised and ensure clear communication, timely fixes and preventive measures are in place.
  • Perform system health-checks as and when required by the Bank.
  • Support implementation of new products and fixes pertaining to the digital channels.

 

Testing Support

  • Analyze system requirements and identify potential issues to be tested.
  • Create detailed test plans to outline the testing approach, scope and schedule.
  • Design comprehensive test cases that cover various scenarios from positive to negative test cases.
  • Prepare test data and environment and execute the testing.
  • Work with Test Automation Tools to develop automated testing scripts for execution of automated test cases.

 

Governance

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Hong Leong Bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

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Sobre Hong Leong Bank

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagi

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