Want to help shape how customer data works across a global bank? As a Senior Information Modeler - Analyst in Amsterdam, GJA 17, you will help design the data foundation that connects customers, products, and services across countries and business lines. Your work will support great digital experiences, regulatory expectations, and secure, efficient banking.

The team

Global Customer Data designs and delivers ING’s global customer data capabilities, enabling customer data to be used consistently across the bank. Within Global Customer Data, the Center of Expertise Customer Data Design defines the architecture and models behind these capabilities. The team works at the intersection of business, data, and technology, setting direction while collaborating with countries and delivery teams to turn complex customer data challenges into clear, scalable designs. You will work with product owners, customer journey experts, engineers, and business and enterprise architects to develop business capabilities that contribute to an excellent customer experience.

Roles and responsibilities

You will be responsible for the data-related aspects of developments that require new or changed data, contributing to multiple concurrent projects. Your responsibilities include:

• Model new features in conceptual and logical data models.
• Assist and advise on mappings from country models to the global harmonized model.
• Consult ING domains on the use of models and data concepts, including applying data concepts and mapping data to the global platform.
• Define and maintain business definitions, taxonomies, controlled vocabularies, and reference data.
• Contribute to the development of capabilities and services, including APIs and notifications, from a model perspective.
• Provide cross-squad data-model expertise that supports the appropriate linking and integration of data from different source systems.
• Ensure compliance with data-related policies, standards, roles, and responsibilities.
• Create and maintain high-quality data documentation that enables data to be understood and used for additional purposes.
• Ensure data designs reflect the appropriate business rules and follow architectural direction.
• Gather and analyze business data requirements and design data structures that align with architecture goals.

How to succeed

We hire smart people like you for their potential. Our biggest expectation is that you remain curious. Keep learning. Take on responsibility. In return, we will support you in developing into an even better version of yourself.

• Hold a master’s degree in information science or an equivalent qualification.
• Bring at least five years of relevant professional experience in business information analysis, semantic modeling, data modeling, or a closely related field.
• Demonstrate strong business orientation and analytical ability, translating business concepts into data designs and vice versa.
• Understand entity-relationship data modeling and interpret and explain logical and conceptual models in natural language.
• Build strong working relationships and demonstrate a strong customer-service orientation.
• Apply good general knowledge of the banking industry, its processes, and its products.
• Communicate fluently in English, both verbally and in writing.
• Work proactively and collaboratively as a team player with strong communication and documentation skills.
• Feel at ease in a cross-border culture, listen to others, and invest in shared goals.
• Ideally, bring experience with business-process redesign, data management, data-modeling techniques, architecture, comparable industry models, enterprise-wide information or data models, and associated governance processes.

Rewards and benefits

We want to make sure you can strike the right balance between your career and your private life. Benefits include vacation days, pension, a 13th-month salary, holiday payment, hybrid working, and opportunities for personal growth. Find out more about our employment conditions.

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions

Visit our Frequently Asked Questions for answers to common questions. For questions about this vacancy, contact the recruiter attached to the advertisement. To apply, upload your CV and motivation letter using the Apply button.