The Business Analyst II serves as a liaison between business stakeholders and functional teams to identify business needs, analyze processes, define requirements, and support the implementation of business solutions. This position applies analytical thinking, business process knowledge, and communication skills to improve operational effectiveness and support strategic initiatives.

Essential Duties

• Assist in gathering, analyzing, and documenting business requirements, processes and workflows.
• Participate in stakeholder interviews, workshops, and requirement elicitation sessions.
• Translate business needs into clear, detailed functional requirements and user stories.
• Support the development of business cases and feasibility studies.
• Assist in collecting, organizing, and analyzing datasets to support business decision-making.
• Help maintain requirements traceability and ensure changes are documented and communicated.
• Participate in user acceptance testing (UAT) and ensure deliverables meet business expectations.
• Assist in the preparation of training materials and documentation for end-users.
• Contribute to project status updates and team meetings.
• Work alongside IT professionals to troubleshoot system issues and enhance user experience.
• Create and maintain dashboards or reports using business intelligence tools.
• Participate in IT team meetings, contribute ideas, and collaborate on cross-functional initiatives.

Supervisory Responsibilities

None

Desired Knowledge, Skills & Abilities

• Advanced Microsoft Office skills and familiarity with BI tools like Power BI or Tableau.
• Ability to communicate complex data findings in a clear, concise manner to non-technical stakeholders.
• Problem-solving mindset with strong attention to detail.
• Ability to manage multiple projects and prioritize effectively.
• Foundational knowledge of ERP systems, data analytics, and information security.

Required Qualifications

• Bachelor's degree in Business Administration, Information Systems, Finance, Economics, Management, or a related field; or an equivalent combination of education, training, and 5+ years of relevant business analysis, operations, project management, or process improvement experience.
• 3-5 years of experience in business analysis, process improvement, project coordination, or a related field.
• Experience gathering, documenting, and validating business requirements.
• Experience facilitating meetings, interviews, and workshops with stakeholders.
• Strong analytical and problem-solving skills.
• Experience creating process flows, business requirements documents, user stories, and workflow documentation.
• Proficiency with Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Visio or similar process-mapping tools.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
 
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
 
The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
 
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.