Sobre este puesto de Business Analyst en DF Capital

DF Capital · Presencial · Ancoats, Manchester, United Kingdom

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses.

Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions.

We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers.

In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers.

Our goal is simple: to do the absolute best for our customers, our communities, and each other.

Your new role:

We are looking for a proactive and technically skilled Business Analyst to join our Change and Technology team. You’ll work closely with stakeholders across the business to understand needs, define requirements, and help design scalable, controlled solutions—particularly leveraging Salesforce and other digital tools.

This role is ideal for someone with a recent business degree or experience in finance/tech environments who thrives in a fast-paced setting and is passionate about driving operational excellence through automation and process improvement.

This is a hands-on role for someone who enjoys solving problems, collaborating across teams, and delivering meaningful change.

Requirements

DF Capital are passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.

Other duties may be assigned outside of the following duties and responsibilities:

Process Improvement & Automation

· Analyse and document current business processes to identify inefficiencies and opportunities for automation.

· Design and support implementation of streamlined workflows that enhance control and scalability.

· Champion continuous improvement initiatives across the business.

Technical Business Analysis

· Gather, document, and validate business and technical requirements.

· Translate stakeholder needs into functional specifications and user stories.

· Support testing and implementation phases to ensure solutions meet business objectives.

Stakeholder Engagement

· Liaise directly with internal stakeholders to understand pain points and improvement opportunities.

· Facilitate workshops, interviews, and feedback sessions to shape solutions.

· Communicate clearly and confidently with both technical and non-technical audiences.

Salesforce & Digital Tools

· Work with Salesforce workflows, automations, and process builder tools (prior experience preferred).

· Assist in designing and testing Salesforce-based solutions to support business operations.

Design & UX Collaboration

· Use Figma to create wireframes, process maps, and visual documentation.

· Collaborate with designers and developers to ensure user-friendly, intuitive solutions.

Requirements:

Education

Recent degree in Business, Information Systems, or related field

Experience

1–3 years work experience, preferably in banking/ finance or fast-paced tech environment. Demonstrated ability to manage workload effectively while maintaining a strong commitment to meeting project deadlines and delivery milestones.

Technical

Proficiency in business analysis tools, Salesforce (or willingness to learn), Figma

Process

Strong understanding of process mapping, workflow automation, and control frameworks

Communication

Excellent verbal and written communication skills; stakeholder management experience

Benefits

Private medical insurance for you and your partner/spouse
10% Employer pension contribution
30-day annual leave entitlement plus Bank/Public Holidays
Free Gym Membership
Discretionary annual bonus
Discretionary share awards
Life Assurance
Income Protection
Save As You Earn company share acquisition scheme
Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
4 days of paid Volunteering leave to support our local communities

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Sobre DF Capital

Who are we? At DF Capital we strive to be different! We are building a bank that breaks the mould of banking stereotypes. We are committed to being straightforward, expert, and flexible in how we go about business – that’s how we create great experiences for our customers. It’s the DF Capital way.

What do we do? As a specialist personal savings and commercial lending bank, we provide niche working capital funding solutions to dealers and manufacturers across the UK, enabled by competitively priced personal savings products.

What’s it like to work here? We want to be the employer of choice, an organisation that can attract and retain the best talent in the industry because of who we are, what we do and how we do it. We aspire to create an environment where our people feel empowered to make a real contribution to our business. We do this by defining a clear purpose and vision, providing colleagues with countless opportunities to learn and grow, cultivating a place where they can embrace change effortlessly and feel they can do the right thing, but just as importantly, ensuring they bring who they really are to work every day. We have opportunities for everyone!

At DF Capital, we feel we have a diverse workforce and want to be known for embracing diversity as a source of innovation, creativity, and ultimately competitive advantage. We are proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.

We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

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