Job Location

Job Description

Location: Bucharest Intelligence Hub | Hybrid Work Model (3days/week from the office)

Ready to shape consumer experiences for some of the world’s most iconic brands?

Join P&G and represent leading consumer goods brands in the German market. If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you!

Availability required:

• 8h/day for full-time roles

• Minimum 4h/day for part-time roles

What You’ll Do

• Be a Brand Ambassador & Consumer Champion: Beyond standard support, you will act as a trusted advisor for P&G consumers and brands, leveraging your German skills to manage inquiries across multiple channels (written and call interactions). You'll provide holistic support, applying empathy and a people-oriented approach to guide consumers through their journey with our products.

• Engage & Listen: Understand consumer concerns with empathy and professionalism.

• Resolve Issues: Manage complaints efficiently, collaborating with team leaders for timely solutions.

• Document & Improve: Keep accurate records and suggest process improvements to enhance the consumer journey.

• Follow Through: Ensure cases are resolved and consumers stay informed.

• Learn & Grow: Participate in training sessions and support onboarding of new team members.

Why Join Us?

• 🌟 Ownership from Day 1: Take responsibility for your role and make an impact immediately.

• 📚 Continuous Development: Access great leaders & capable colleagues, formal training, and global learning platforms. We emphasize building a long-term career within P&G, with opportunities to grow into managerial roles or transition into other roles options line in Purchasing or Marketing or others.

• 🤝 Great Culture: Work in a dynamic, respectful environment that values individual contributions and work-family balance.

• 🌱 Long Term Career: We hire for a reliable career path, not just a role, providing stability and international exposure to learning, always striving to do the right thing by our consumer.

Important Note for Part-Time Applicants:

• Successful part-time candidates will be required to commit to a full-time training schedule for the first two months of their role. Following the completion of this essential training period, your working hours will transition to your agreed-upon part-time schedule.

What’s in It for You

• 💰 Competitive Pay (starting salary): 9,200 RON gross/month for full-time role or prorated for part-time. Additionally, you will benefit from a prorated13th salary + vacation bonus.

• 🌐Rare language pay benefit: 1800 RON gross/month for full-time role or prorated for part-time.

• 🏥 Benefits: Private medical & life insurance, accident coverage, meal allowance (40 lei/day), and flexible benefits fund for wellbeing and lifestyle needs.

• 🏡 Hybrid Work: Flexible schedule with work-from-home options & limited work from abroad options

• 🤝 Extras: Fresh fruits daily, discounted company products, bridge days off, and Employee Assistance Program.

The above benefits are granted under the conditions of the collective labor agreement applicable, and P&G internal policies.

Job Qualifications

• Students from minimum 2nd year Bachelor's and above are welcome to apply for full-time or part-time options

• Excellent verbal and written communication skills in German (proficient level required)

• Passion for consumer care and a genuine desire to help.

• Team-oriented mindset with self-motivation.

Application Process

• Apply Online: Submit your CV through our career portal.

• Assessment: You will be invited to complete an online test. Put focus and time as this can be challenging!

• Screening: Our Talent Acquisition team will review your application and contact you if shortlisted.

• Interviews: A phone screen testing your German language skills in practice & virtual interviews with our hiring team.

• Offer & Onboarding: Successful candidates will receive an offer and join our onboarding program.

We aim to keep the process transparent and efficient. You’ll receive updates at every stage.

For more details check out: https://www.pgcareers.com/global/en/hiring-process

About P&G

We produce globally recognized brands like Ariel®, Pampers®, Gillette®, Oral-B®, Pantene®, and more. With operations in 70+ countries, we’re committed to diversity, inclusion, and equal opportunity. Learn more at http://www.pg.com.

Apply now and start your journey with P&G—where your unique skills create real impact.

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