JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Requirements

• Qualification: Diploma in Facilities / Property / Real Estate Management, or Building Executive with a minimum of 1 year of relevant experience
• Experience Level: Fresh graduates are encouraged to apply
• Client Environment: Corporate BPO Office
• Work Locations: Multiple sites (Bandar Sunway, Petaling Jaya, Cyberjaya, Bangsar)
• Technical Skills: Proficiency in MS Office (especially Excel) and email communication
• Core Competencies: Detail oriented, good computer literacy, and accurate record‑keeping

Role Overview

The primary objective of this role is to deliver ID card printing and access control services in a well‑controlled, secure, and efficient manner. The position supports access security operations by managing card inventories, maintaining system databases, administering electronic access systems, and assisting with CCTV system management in compliance with established client processes and policies.

Key Responsibilities

Access Control Administration

• Manage the client’s access control system, including ID and HID card printing and access activation using C‑Cure tools
• Ensure timely delivery of ID cards in line with agreed Service Level Agreements (SLA) and ServiceNow ticket closures
• Collect and deactivate access cards for resigning employees within client-defined timelines
• Maintain adequate inventory levels of ID cards, ribbons, cartridges, and system spare parts
• Keep an up‑to‑date register of issued, returned, damaged, missing, and in‑stock access cards
• Conduct monthly access audits to ensure access permissions align with authorization policies

CCTV & Security System Administration

• Operate and maintain CCTV and security systems, including live and recorded footage monitoring for incident reporting
• Ensure door access systems function correctly and pose no security or safety risks
• Coordinate with vendors and service providers on procurement, preventive maintenance (PPM), and corrective maintenance works
• Maintain comprehensive service and maintenance reports for CCTV and access systems
• Communicate maintenance and repair activities to management in writing
• Perform routine inspections and submit daily and weekly operational reports (e.g. door alarms, CCTV logs, logbooks)
• Prepare and escalate incident reports within client‑defined timelines
• Conduct investigations when requested by client management
• Coordinate with the Jakarta, Indonesia team on C‑Cure system matters and QCIC requirements
• Support CCTV and access system modification works, including relocations, additions, and removals

Audit & Compliance Support

• Maintain accurate records and execute all tasks in accordance with client security policies
• Provide full support during internal and external audits
• Perform regular compliance checks to ensure access control practices consistently meet client standards

Ideal For

Candidates who enjoy hands‑on operational roles, value accuracy and compliance, and are comfortable working with security and access control systems. Join a professional facilities management environment where security, precision, and operational excellence matters.

Location:

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.