Job Description Summary

Job Description

Key Responsibilities

• Perform preventive and corrective maintenance on a wide range of medical equipment in accordance with manufacturer guidelines.
• Support contractual KPIs by collaborating with team leaders and account managers.
• Maintain accurate service records and complete all administrative tasks using relevant CMMS tool.
• Communicate effectively with hospital staff and stakeholders to ensure timely resolution of issues and follow-up.
• Assist the wider engineering team in achieving local and global service goals.
• Maintain safe working practices and comply with local Health & Safety regulations.
• Manage spare parts inventory and ensure tools/test equipment are maintained to required standards.
• Travel to other healthcare sites as needed to support service delivery.
• Participate in meetings with OEM service staff and contribute to continuous improvement initiatives.
• Adhere to relevant quality management systems, policies, and applicable laws and regulations.

Required Qualifications & Experience

• Degree in Biomedical Engineering, Electronics Engineering, or a related discipline.
• Minimum 3 years’ experience in a biomedical engineering or similar technical role.
• Familiarity with national regulatory standards for medical devices.
• Experience working in clinical environments, ideally with direct patient or staff interaction.
• Exposure to a broad range of medical devices and technologies.

Skills & Attributes

• Strong customer relationship and communication skills (written and verbal).
• Good working knowledge of IT systems, including Microsoft Office and asset management tools.
• High level of integrity, discretion, and professionalism.
• Ability to work independently and as part of a team to meet service goals.

Additional Information