Job Summary 

This position reports to the Billing & Collections Manager and will represent the accounting department and work as a key member of the billing team while providing full-service support to attorneys on all billing questions. The Billing Coordinator will liaise with attorneys and staff to make sure changes are made accurately and in a timely manner, while partnering with account services and billing to fully understand the details and make sure best practices and billing guidelines are followed. We are seeking a positive, hard-working individual with an excellent client service approach. 

Duties and Responsibilities:  

• Provide excellent client service to our internal and external clients 

• Own, distribute and process monthly prebills 

• Enter changes to prebills in accounting program - transfers, edits (narrative and numerical) 

• Track invoice status, follow up on prebills not returned, matters not billed 

• Ensure appropriate bill formats, discounts, rate levels and insurance information are indicated prior to preparing invoices 

• Prepare invoices to submit to clients and/or third party billing vendor when applicable 

• Prepare spreadsheets, manage client requirements, and understand fee arrangements 

• Responsible for high level of accuracy and completeness to include ensuring any new timekeepers/matters are submitted and approved to the client 

• Maintain billing information and special instructions in accounting databases and spreadsheets 

• Timely response to various billing related inquiries from attorneys, clients and billing management 

• Detailed invoice review, tracking invoice status, legal task coding, numerical and narrative revisions 

• Generate reports, bill and payment history 

• Liaise with attorneys and staff to clarify rate arrangements and override requests 

• Work with the attorneys to complete accruals/budgets/status requests by client 

•  Collaborate with assigned EBiller to address ebilling issues 

• Notify ebiller of new electronic matters opened 

• Prepare non-insured client appeals for electronic invoices and troubleshoot to resolve issues 

• Post electronic invoices once the client has accepted for payment 

Requirements: 

• Degree in Business Administration, Management, or Accounting is preferred 

• 2 year minimum law firm experience strongly preferred 

• Knowledge of Windows environment including Microsoft Word, Outlook and Excel 

• Excellent communication skills, both verbal and written, as well as the ability to provide professional customer service by phone and e-mail is required 

• Well organized, positive attitude and a team player 

• Knowledge of Aderant, Bill Blast, E-Billing a plus