About The Role:

Collaborating closely with the Spot Sales Team and AR Collections Team, The Billing Associate reports to the Billing Team Lead and/or Billing Manager and is responsible for completing the full invoicing process of their assigned customer accounts. The position strives to guarantee timely and accurate billing of Spot's customers.

Responsibilities:

• Complete full invoicing / billing cycle of assigned customer accounts
• Guarantee invoices are sent to Spot’s customers timely and accurately
• Ensure billing settings within customer profiles are correct and functioning properly
• Develop, update and improve billing SOPs for each assigned customer account on an ongoing basis
• Input status updates for tracking of orders missing information or documentation required for invoicing, taking necessary action to fulfill the requirements
• Collaborate closely with the sales teams and collections team to address and resolve issues that result in rejected or delayed payment of invoices
• Successfully navigate customer TMS platforms / payment portals and input data, upload invoices, PODs, receipts, etc. for payment processing

Qualifications:

Candidates should have an accounting, finance, business management, or similar background. You will be highly detail oriented, possess strong communication and organization skills, and excel in a fast paced, high-volume environment.

• Associate’s degree required, bachelor’s degree preferred
• 2+ years of previous accounts receivable / billing experience in a fast paced, high-volume position in lieu of a degree
• Prior logistics industry experience a plus • Intermediate to advanced computer knowledge required
• Must be able to sit at a desk for extended periods
• Full time, in office position

Skills:

• Ability to thrive in a fast-paced environment
• Strong communication, analytical and writing skills
• Strong organization and attention to detail • Adaptability, multi-tasking ability, sense of urgency
• Intermediate knowledge of Microsoft Excel (formatting, vlookup, pivot tables, etc.)
• Heavy focus on customer service and collaboration • Ability to work autonomously, with an emphasis on time management and ability to meet deadlines
• Understanding of accounting terms, processes, functions, and compliance
• Data analysis and problem solving

Additional Information:

• $20-$22 /hr
• Quarterly bonus opportunities
• 401(k) and employer matching
• Life Insurance
• Health, Dental, Vision Insurance 
• Short & Long-Term Disability
• Paid Time Off (PTO) 
• Employee Assistance Program
• Paid Parental Leave 
• Paid Holidays
• Employee Recognition Programs
• Health Savings Account (HSA)

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