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Key Responsibilities

• Greet and acknowledge guests upon arrival at the beach and pool deck.

• Set up beach and pool club.

• Provide service to members and guests at the beach and pool including providing towels, ice water, and snack items.

• Provide members and guests with information about the Club, Events, Attractions, General information of the Island, and water activities. Assist with questions or requests.

• Provide safety and information for the beach and pool area. Reports all incidents/accidents to Security and the Manager on Duty.

• Offer snorkels, standup paddles, and other Outdoor Pursuits (OP) equipment to members and guests. Set up lounge and recreational equipment for members and guests.

• Assist in transporting members and guests within the club as needed, either dispatching or using shuttle carts. Follow safety procedures and club policies while driving shuttle and golf carts and ensure carts are ready and fit for use.

• Ensure that only members and member's guests are within the club boundaries and using the OP equipment and pool amenities.

• Maintain clean and orderly beach and pool area including cleaning of furniture, equipment, umbrellas, and cabanas.

• Assist in cleaning and busing trash, debris, and food and beverage items from lounge, cabana, beach, pool deck, and surrounding areas.

• Prepare beach and pool area for members and guests' arrival as scheduled. Prepare pre-reserved Cabanas as scheduled. Restock and prep amenities, towels, covers.

• Close beach and pool area as scheduled.

• Pick up, restock towels, and deliver soiled towels for laundry service. Minimize loss of towels.

• Complete other beach and pool area tasks as assigned by leadership.

Skills & Qualifications:

• Previous experience in the guest service industry

• CPR certification is a positive

• Certificates/qualifications preferred.

• Experience in hospitality is preferred but not required-Ability to work flexible hours and on the weekends.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.

• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.

• Ability to work in a team environment.

• Ability to stay calm and focused during the busiest of times.

• Ability to read, write, speak, and understand English; additional languages preferred.

• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• $22.48/hr

• Holiday Pay

• Professional development and upward mobility opportunities

• Work-Family Culture

About Us

Makena Golf & Beach Club is an island dreamscape spread across Mauiʻs southern leeward coast that spans from turquoise sea to rolling mountaintops. Makena is a private, members-only community that honors Makena’s rich cultural heritage and takes to heart the responsibility to support its abundant nature and a sustainable future. Makena offers its members an 18-hole golf course designed by Robert Trent Jones, Jr.; a private beach club with resort pools and cabanas; a world-class spa and fitness center; a kids club, tennis and pickleball courts; multiple indoor and outdoor dining venues; and Discovery’s signature Outdoor Pursuits program. At Makena, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com. #LI-KH1