Why join us? 

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

The Associate Product Manager/Repurpose provides critical support for the development and growth of the MillerKnoll global seating portfolio and helps ensure that product lines achieve their sales volume and profitability goals. Serves as product consultant for the Repurpose program by developing, implementing, and managing product management activities to provide optimum sales and profits.  Compiles and evaluates research on repurpose product offerings (including refurbished, vintage, and lifecycle extension products) to establish product management strategies. Responsible for product direction, pricing, profit plans, and product development for repurpose offerings, managing the product life cycle, and performance against approved metrics.

ESSENTIAL FUNCTIONS

• Develops, drives, and influences product plans and strategies for seating product lines, including refurbished offerings.
• Defines market opportunities for repurpose offerings through analytical assessment and translates market needs into product criteria that support refurbishment, resale, and lifecycle extension strategies.
• Directs ongoing analysis and leads pricing and discounting strategy to maximize financial performance of seating and repurpose products.
• Provides input and decision-making support for systems and processes that enable repurpose workflows, including reverse logistics and inventory tracking.
• Creates necessary product sales support and training information for seating and repurpose offerings, including product condition standards, feature summaries, competitive evaluations, and pricing comparisons.
• Creates analytical tools and evaluates research to generate insights on recovery value, margin performance, demand, and cannibalization for repurpose products.
• Fields general questions including competitive inquiries related to seating and refurbished/resale offerings and makes recommendations to resolve.
• Helps to resolve quality issues for repurpose products and drives improvements that affect P&L, including refurbishment standards and processes.
• Supports the lifecycle of repurpose products from identification and intake through refurbishment, resale, and final disposition; provides input on product simplification and recovery strategies.
• Conducts research with customers, users, and stakeholders to inform seating and repurpose product strategy and offering development.
• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

Successful candidates should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor’s Degree required; Marketing, Business Administration, or Interior Design preferred.
• 1 – 4 years of experience in product management, product marketing, or related roles.
• Experience in circular economy, refurbishment, resale, or reverse logistics preferred.

Skills and Abilities

• Proven understanding of the customer and sales process, including implications for repurpose and secondary market offerings.
• Strong understanding of operations, production, supply management, and full value stream, including reverse logistics where applicable.
• Ability to analyze data related to lifecycle economics, margin optimization, and recovery value.
• Demonstrated ability to manage multiple initiatives within an evolving business model.
• Strong business and financial acumen, including understanding how repurpose impacts overall product line P&L.

PHYSICAL DEMANDS   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].