WHO YOU ARE:

You are a proactive and dependable professional who thrives in a collaborative, fast-paced environment and can effectively manage responsibilities and communications when needed. Detail-oriented and analytical, you are comfortable working with strict timelines while continuously building your expertise in the annuity domain, products, and operational processes

WHAT YOU’LL DO

• Effectively Handle Internal and External Communication in the absence of the supervisor.
• Aid in processing critical transactions on a need basis.
• Help the supervisor in developing Team Strengths
• Help the supervisor in analyzing the process reports, and attending to client calls/ onshore counterparts
• Coach Team Members (new and existing basis requirements)
• Should be able to get the work done by showing teamwork attribute
• Ability to transfer knowledge to other team members
• Provide assistance in exceeding service standards
• Developing and maintaining a solid working knowledge of the Annuity domain, and of all products & processes
• Ability to work with strict timelines, and should be fine with non-rotating US shift timings.

WHAT YOU’LL NEED

• Graduation in any stream, Commerce Graduate preferred.
• 5+ years of overall work experience in Insurance.
• 3+ years of working experience in Audit role in Insurance.
• Ability to spot fraudulent claims, handle exceptional situations, identify the red flags, and able to cross-check the performed calculations based on nominees’ shareholding patterns.
• Ability to do multi-tasks at one time. Should be able to understand multi-transactions of multi-clients.
• Experience in a professional/office-related environment that required to work regularly scheduled shifts.
• Experience using a computer with Windows PC applications that required to use a keyboard, navigating screens, and learning new software tools.
• Excellent English Business communication and Analytical skills.
• Ability to solve basic mathematical problems.
• Must have Email/ Letter writing skills.
• Good understanding of MS Excel and MS-Outlook.

WHAT’S IN IT FOR YOU?
We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.