Primary City/State:

Glendale, Arizona

Department Name:

Pharmacy-Hosp

Work Shift:

Day

Job Category:

Pharmacy

Pharmacy careers are better at Banner Health! Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives.

 

The Associate Director of Pharmacy leads pharmacy services operations by directing clinical and medication distribution programs, managing departmental resources and staff, ensuring regulatory compliance, and maintaining high standards of patient care. Partners with healthcare teams to support clinical initiatives, operational excellence, employee development, and service quality across the organization.

 

Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years and our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the Valley. In addition to being a Level 1 Trauma Center, the facility also includes a heart and vascular center, state-of-the-art surgical suites and a new Emergency department.    

 

The schedule for this position is typically Monday through Friday 8:00am to 4:00pm.

Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

POSITION SUMMARY
This position is responsible for providing managerial and programmatic direction for the operation of Pharmacy Services. Develops, budgets, standards of work performance and plans, directs, and monitors and evaluates the provision of distributive and clinical pharmacy services. Promotes and demonstrates effective inter-disciplinary and inter-facility collaboration and serves as facilitator for education, consultation, and research. Responsible for leading and overseeing the operational activities of the Department of Pharmacy Services. Ensures the functions of the department are consistent with the policies and procedures. May supervise activities that provide for the purchasing, receiving, storage, delivery, and distribution of medications and related supplies. Assures adequate departmental staffing according to workload while maintaining expected productivity levels. Supports implementation of clinical plans and helps to maintain information systems within the pharmacy. Develops standards of work performance, orientation and training programs. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients being served while maintaining the ideals of service excellence. Must possess the ability to assess data reflective of the patient’s status, interpret the appropriate information needed to identify each patient’s requirements and provide pharmaceutical care based on those needs. Adheres to local, state, and federal laws regarding the profession of pharmacy practice.

CORE FUNCTIONS
1. Responsible for all routine operations of Pharmacy Services. Participates in the recruitment, selection, orientation, professional development and evaluation of employees. Serves as a change agent, role model, and serves as facilitator for education, consultation, and research. Accurately and completely documents patient assessment data and clinical interventions

2. This position is accountable for an effective departmental operation within the budgetary constraints through the monitoring and controlling of expenses and through promotion of rational, cost-effective utilization of medication therapy.

3. Assists with development of goals, objectives, and programs for the pharmacy department consistent with those of the organization’s overall strategic plan. Demonstrates effective inter-disciplinary and inter-facility collaboration. Plans efficient and effective utilization of resources. Ensures compliance with regulatory agency standards. Implements decisions of the Pharmacy and Therapeutics Committee and other hospital committees in relation to formulary management and process improvements. Assumes accountability for special projects as assigned.

4. Defines and resolves issues with the medication distribution system. Continually evaluates performance relative to need for improvement of processes to assure the safe and appropriate delivery of medications to all patient care areas. Provides leadership for development and implementation of innovative systems.

5. Provides leadership and direction to the pharmacy staff. Promotes positive relations and actively contributes to a supportive work environment. Fosters a team environment within the department and across the system. Communicates with their direct supervisor regarding personnel issues.

6. Helps to establish and revise, when necessary, standards of care for pharmacy practice. Monitors and ensures compliance with departmental and organizational policies and procedures, Federal and State laws, and regulatory agency standards. Investigates and initiates the resolution of customer complaints. Plans, supports, and leads Quality Improvement efforts for pharmacy services. Provides pharmacy representation and leadership on hospital and medical staff committees.

7. Serves as a professional resource in facilitating inter-disciplinary practice and communication.

8. This position participates in all aspects of medication use, including (1) selection, procurement and storage, (2) ordering or prescribing, (3) dispensing, (4) administering and (5) monitoring of all medications utilized. Internal customers may include Patients, Nurses, Licensed Independent Practitioners, Nursing Directors, Department Directors, Administrators and other health care team members for the purpose of integrating services, improving patient care and ensuring effective communication systems. External customers may include local, state, and national pharmacy organizations, Joint Commission, State Board of Pharmacy, colleagues and peers, educational institutions and pharmaceutical representatives.

MINIMUM QUALIFICATIONS
A degree in Pharmacy from an accredited College of Pharmacy. Requires current pharmacy licensure in the state of practice within 90 days of hire.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

Pharmacy licensure. Banner Registry and Travel positions require licensure in the state of practice within 90 days from the date of hire.

Must possess good organizational, problem solving and computer skills. Must possess good written and verbal communication skills for interfacing with all levels of staff, physicians, patients and other contacts. Must be able to use reference tools to evaluate patient care and answer questions posed by customers.

Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and Automated dispensing system.

PREFERRED QUALIFICATIONS
Advanced degree, Hospital Residency, or Master of Business Administration (MBA), or experience in hospital pharmacy with supervisory experience preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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