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About JnJ Medtech Electrophysiology

JnJ Medtech Electrophysiology is the global leader in the science of diagnosing and treating heart rhythm disorders in the $2.5 billion worldwide electrophysiology market. The company partners with clinicians to develop innovative technologies that improve the quality of care for arrhythmia patients worldwide. For over 20 years, JnJ Medtech Electrophysiology has been a leader in cardiac electrophysiology, with numerous first-to-market products including the CARTO® 3-D Mapping System. We have a strong product portfolio today and a strong pipeline for the future.

Are you passionate about advancing healthcare technology and providing exceptional clinical support.

The Associate Clinical Consultant (ACAS) main duty is to providing support during electrophysiology interventions at hospital for the use of BWI 3D Navigation system (CARTO 3) and other BWI mapping and ablation technologies. The company will provide you with intensive training in cardiac electrophysiology and coach you to become an expert in providing world-class clinical support and education.

Objectives of the position:

• Become an expert in providing clinical support to customers to ensure good technology adoption during procedures performed with JnJ products, driving collaboration, and maintaining consistent, open lines of communication with all team members both internal/external and locally/international.

• Once fully trained, create awareness of JnJ solutions, seek sales opportunities, drive business objectives and facilitate contact between the Sales Manager, and the key decision-makers to drive our business.

• Together with the European Technical team ensure servicing, maintenance, repair and co-ordinate functioning of all sites and upgrades of soft- and hardware.

• Remain current on company products instructions for use (IFU), methodologies, technical troubleshooting and relevant scientific clinical literature and new product information.

Collaborate with sales and clinical colleagues and internal partners, to identify, develop and grow mutually beneficial customer relationships within and beyond the EP lab, including, but not limited to physicians, nurses, technicians as well as hospital administrators and staff.

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• Responding daily to requests via email & telephone from customers, physicians as well as other internal and external partners.

• Administrative work such as Customer Relationship Management systems, managing account documentation, complaints, following Safety and Environmental practices, compliance training, expense reporting, company system input and maintaining Safe Fleet standards according to Company guidelines.

• Ensuring personal and company compliance with all Federal, State, local and company regulations, policies and procedures.

Qualifications

• Educated to degree level preferably Engineers (Biomedical / Health Informatics / Technology Engineering),or a related discipline
• Ability to spend up to 1-2 nights per week away from home
• Driving license
• Located in Gothenburg
• Some Experience within electrophysiology/cardiology (preferable but not mandatory)
• Fluent in Swedish as well as business level in English
• Computer software package skills (Word, Excel, PowerPoint)
• Dedication, perseverance and ability to successfully complete internal training
• A strong technical understanding and interest

What You Will Need to Succeed
We are looking for an empathic, highly skilled, self-motivated, analytical and problem-solving person with a high drive. The role requires excellent education and presentation skills, and the person needs to be a teammate with impactful communication abilities. The willingness to keep on learning and develop is key to becoming a specialist with success in this role.

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Preferred Skills:

The anticipated base pay range for this position is:

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.