Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.

Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.

Our field team members are located in every state in which we operate.

Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best.

Essential Job Functions and Responsibilities

• Analyzes business issues and defines requirements to design IT solutions that align with organizational goals.
• Collaborates with program manager, project manager and/or project teams to gather information, model systems requirements, and document specifications.
• Participates in developing and implementing automated system protocols that reduce manual processes, increasing overall operational efficiency.
• Develops workflow charts and diagrams to study system capabilities and participates in writing detailed specifications.
• May create end-user documentation and participate in delivering training to ensure the successful adoption of new systems.
• May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery.
• Performs other duties as assigned.
• Great American ’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site two days a week, with the flexibility to work three days remotely.

Job Requirements

Education: Bachelor’s degree in Business, Information Technology, Computer Science or a related field.

Experience: Generally, a minimum of 3 years of related experience that includes experience in designing, coding, testing, debugging, documenting and/or maintaining applications required or configuring and using application software in a business setting.

Company:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.