This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future—you’ll create it.

As an Associate Director, you'll lead a team of technology professionals responsible for developing, delivering, and supporting business-critical applications, platforms, and digital solutions. You'll drive operational excellence, modern engineering practices, and AI-enabled innovation while partnering closely with business and technology stakeholders to deliver high-value outcomes.

What You'll Do

• Lead, coach, and develop a team of technology professionals responsible for delivering and supporting enterprise applications, platforms, and technology solutions.

• Oversee the full software development lifecycle, ensuring secure, scalable, and high-quality solutions are delivered on time and within budget.

• Partner with business and technology stakeholders to define priorities, translate business needs into technical solutions, and drive strategic initiatives.

• Lead project execution, including business case development, planning, resource allocation, risk management, and budget oversight.

• Drive Agile, DevOps, and continuous improvement practices to increase delivery efficiency, quality, and operational performance.

• Champion automation and modern engineering practices, including the adoption of AI-powered development, testing, and operational tools.

• Identify and deliver opportunities to leverage AI, Generative AI, intelligent automation, and data-driven solutions to improve business outcomes and customer experiences.

• Manage technology vendor and consulting relationships, ensuring successful delivery, performance, and alignment with organizational objectives.

What You'll Bring

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field preferred.

• 5+ years of experience leading technology teams, software delivery initiatives, or IT operations in a complex enterprise environment.

• Strong knowledge of software development lifecycle (SDLC), Agile methodologies, DevOps practices, and project delivery frameworks.

• Experience with application development, systems architecture, cloud technologies, and enterprise technology platforms.

• Proven ability to lead teams, influence stakeholders, manage competing priorities, and deliver results through others.

• Experience leveraging automation, CI/CD pipelines, and modern engineering practices to improve technology delivery and operational efficiency.

• Working knowledge of Artificial Intelligence (AI), Generative AI, Large Language Models (LLMs), AI copilots, intelligent automation, and emerging AI technologies.

• Understanding of AI governance, security, privacy, compliance, and responsible AI principles, with the ability to guide teams in the delivery of AI-enabled solutions.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.