JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities

Tenant Relations and Customer Service

• Serve as the primary liaison for tenants, addressing inquiries, resolving complaints, and ensuring a high level of satisfaction.
• Coordinate tenant onboarding, move-ins, and move-outs, including conducting condition inspections.
• Foster positive relationships with tenant representatives and occupiers to promote long-term retention.

Facilities and Maintenance Management

• Oversee the daily operation and maintenance of building systems, common areas, and grounds.
• Coordinate with internal maintenance teams and external contractors to execute preventive and reactive maintenance.
• Solicit bids, negotiate contracts, and supervise third-party vendors to ensure work is completed on time, within budget, and to quality standards.
• Conduct regular property inspections to identify maintenance needs, safety hazards, and opportunities for capital improvements.

Financial and Administrative Duties

• Assist in the preparation and management of annual property operating budgets and capital expenditure plans.
• Monitor property financial performance, track expenses, and investigate variances against the budget.
• Process vendor invoices, track accounts receivable, and assist with rent collection and arrears management.
• Maintain accurate and up-to-date property records, lease files, and operational logs using property management software.

Compliance and Risk Management

• Ensure all properties comply with local, state, and federal regulations, including health, safety, and environmental standards.
• Monitor tenant compliance with lease obligations, including insurance requirements and permitted use clauses.
• Assist in the development and implementation of emergency response plans and conduct regular safety drills.
• Identify potential risks and liabilities, implementing proactive mitigation strategies.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.