TPC Sugarloaf is a premier private club located within the gated community of Sugarloaf Country Club in Duluth, Georgia. As part of the prestigious TPC Network, the Club offers an exceptional country club experience that goes well beyond the golf course. With a wide range of amenities for the entire family, TPC Sugarloaf provides the personalized service and exclusive privileges that define the PGA TOUR’s acclaimed network of premier clubs.

QUALIFICATIONS

• Bachelor’s Degree in Sports Administration, Business Management, Marketing or related field or equivalent
• Thorough knowledge of general business administration practices and professional golf operations practices and procedures as would be acquired through two to four years of similar professional golf experience
• Prior supervisory experience preferred but not required. Working knowledge of golf course operations and practices necessary
•  Registered PGA apprentice or current PGA Member in good standing

RESPONSIBILITIES/DUTIES

• Assist PGA TOUR players, members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible 
• Ensure that all members and guests are greeted and welcomed in a professional and courteous manner. Answer questions and provide assistance and information to customers
• Answer telephones to schedule future starting time reservations and communicate information in a pleasant and professional manner
• Assist with the responsibility of managing, opening, closing, and securing golf shop and storage areas using established procedures
• Accurately operate point of sale system, verify the accuracy of prices of state and federal taxes and other changes on all sales tickets. Collect green fees and car fees
• Execution of standards and responsibilities for cleanliness and appearance of Golf Shop
• Sell merchandise and become fully knowledgeable in all of the Golf Shop products and sales techniques. Anticipate the needs of members and guests and offer appropriate merchandise or alternatives
• Assist with physical inventories as prescribed by PGA TOUR Golf Course Properties, Inc
• Keep golf shop supplies current (scorecards, tees, pencils, etc.), help with club repairs, maintain club’s handicap system; ensure pace of play standard is maintained
• Depending on location, promote golf by participating in player development programs/clinic, and staffing club tournament events established by the Head Professional and General Manager
• Assist with completion of required paperwork such as daily usage, inventory, and variance reports
• Special projects or other duties as assigned

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PHYSICAL DEMANDS AND WORKING ENVIRONMENT 

This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 25 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Travel

• Travel is not expected for this position

Work Schedule Expectations

• This position requires shifts as necessary based on business levels

Supervisory Responsibility

• This is position is a team lead