Dictionary Maintenance Team

YouGov Shopper is a permanent tracking that allows FMCG clients and retailers to have a complete understanding of Shopper behavior. With Consumer Panel data it is possible to deep dive Consumer and Shopper knowledge, categories and brands performance drivers, diagnosis of purchase behavior and trends. You will be working for the main FMCG manufacturers operating in the Italian market.

We are currently looking for an Dictionary Maintenance Team to join our team.

We offer a 6-month internship based in Milan, Italy.

The Role

The role involves managing, analyzing, and maintaining product master data, ensuring the accuracy, completeness, consistency, and reliability of information. Key responsibilities include product classification and coding, client dictionary maintenance, implementation of data quality controls, and monitoring of process KPIs. Through these activities, the role supports the company's operational and analytical needs, contributes to continuous process improvement, and ensures compliance with deadlines, quality standards, and corporate best practices, while collaborating with local and international teams.

Job Responsibilities

• Classify and code products in accordance with company and category standards.
• Create, update, and maintain the Client Dictionary, ensuring completeness, accuracy, and consistency.
• Manage and apply master data corrections to standardize units of measure and related conversion factors.
• Define and implement quality controls aimed at improving coding accuracy, consistency, and overall data quality.
• Monitor process KPIs, analyze performance, and identify opportunities for continuous improvement.
• Manage activities in line with predefined and non-negotiable annual deadlines, ensuring objectives are achieved within agreed timelines while maintaining quality standards.
• Collaborate with the Client Management and Data, Analytics & Insights teams to support analytical activities and drive data quality improvements.
• Participate in meetings and alignment activities with international Dictionary Maintenance teams, promoting process consistency and the sharing of best practices.
  

Hard skills

• Excellent command of the Microsoft Office suite, with advanced skills in Excel and a solid knowledge of Word and Outlook; proficiency in PowerPoint is a plus.
• Good command of the English language, both written and spoken.
• Familiarity with artificial intelligence tools and an aptitude for adopting new technologies.
• Basic knowledge of programming or data processing languages ​​(e.g., SAS).

Soft skills

• Precision and reliability
• Planning and organization
• Analytical thinking and problem-solving skills
• Effective communication and empathy
• Resilience, flexibility, and the ability to work to deadlines
• Teamwork

Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do. 

Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work. 
 
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.

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